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The Charter of the French language and its regulations govern the consultation of English-language content.

Specifics on Entering Prescribed Information and Giving Customers Bills in the Remunerated Passenger Transportation Sector

Under mandatory billing measures, if you operate a taxi business or are a driver employed by a taxi business operator, you must send us prescribed information for each trip made.

You must also observe some specifics about:

To see a sample bill, click Example of a bill for the remunerated passenger transportation sector.

Note

The time you send us the prescribed information and give customers bills may vary if you make a trip under an agreement entered into with a customer or if you provide a paratransit or public transit service.

End of note

Types of billing

You must select the type of billing used for each trip made. 

The types of billing are as follows:

  • Tarif taximètre (taximeter): The fare is determined by a taximeter. The bill will say “Tarif taxi.”  or “Tarif calculé par taximètre.”
  • Tarif odomètre (odometer): The fare is determined by the vehicle's odometer (in the absence of a taximeter). You can specify the number of kilometres travelled. The bill will say “Tarif odo.” or “Tarif calculé par odomètre.”
  • Tarif fixe réglementé (regulated fixed price): This trip is charged at a fixed rate set by regulation or by area (e.g. airport). The bill will say “Tarif fixe r.” or “Tarif fixe par règlement.”
  • Tarif horaire (hourly rate): The fare is determined by an hourly rate. The bill will say “Tarif horaire.” For this type of billing, you must specify the number of hours related to the trip.
  • Tarif application (mobile app): The fare is determined by a web or mobile app, or by any other technological means. The bill will say “Tarif app.” or “Tarif calculé par application.”

    If your customer uses a mobile app to request their trip but the fare is determined by another means (e.g. taximeter or contract), you must not use this type of billing.
    Note Sharing the cost of a trip

    If you make a trip for several passengers who have separately requested a ride to the same destination, or to several destinations within the same route, using a technological means that allows each customer to agree in writing and in advance to share the cost of the trip, you must produce a bill for each customer. You must specify that this trip is a shared-cost trip and give the number of people sharing the cost of the trip and the dues. In this case, the bill will say “Partage.” 

    Note that the dues amount must be shared among the customers. For example, for a trip shared by three people, each bill must show a dues amount of $0.30 ($0.90 ÷ 3 people). 

    The transactions must also contain a reference to each bill produced for the same trip. For example, for a trip shared by three people, three bills must be produced:

    • The first transaction contains no reference.
    • The second transaction contains a reference to the first bill.
    • The third transaction contains two references, one to the first bill and one to the second.

    If you want, you can specify that this is a situation where demand is very high and the price increases. In this case, the bill will say “Majoration.” 

    If you use a mobile app to determine a trip's fare and another app to produce a bill, you must specify the name of the mobile app used to determine the trip's fare. 

    End of note
  • Tarif fixe par contrat (contract price): This trip's fare is set by a verbal or written agreement that defers payment to a time other than the end of the trip. This type of billing is used to group all trips under the agreement and send them in one or two batches, as applicable. The bill will say “Tarif fixe” or “Tarif fixe par contrat.”

    For more information on trips made under an agreement, click Agreement entered into with a customer.
  • Transport adapté ou collectif (paratransit or public transit): This trip is for a subsidized paratransit or public transit service. The bill must say “Tr. adapté” or “Transport adapté” for paratransit service and “Tr. collectif” or “Transport collectif” for public transit service.

    For more information about trips related to a paratransit or public transit service, click Paratransit or public transit.

Regardless of the type of billing used, you must specify other items in order to give a detailed description of the trip provided.

Note End of note

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