My Account for Individuals

My Account is a personalized space where you can fulfill your tax obligations and manage your tax file online in a secure and confidential setting. It's the fastest way to get certain documents and information, such as your recent notices of assessment or confirmation of an accelerated refund.

Signing in

Before you can access My Account, you must confirm your identity using one of the following two options. After that, you can register or sign in.

Sign-In Partner (your financial institution)

This is the fastest and easiest way to access My Account if you do not have a clicSÉQUR account or a recent notice of assessment.

Using a sign-in partner

The first time you use a sign-in partner, you will have to follow the steps below:

  1. Click Access My Account below.
  2. Under “How to Authenticate,” click your financial institution's logo.
  3. Choose a language for the Interac® Registered sign-in service.
  4. Select your financial institution again.
  5. Sign in using your regular online banking credentials.
  6. Read and accept the Interac® Registered sign-in service terms and conditions.
  7. Provide the required information:
  8. Follow the instructions to register for My Account.

Need help?

If you need help using a sign-in partner to access My Account, click How to Register for My Account for Individuals Through a Sign-In Partner (a Financial Institution) (PDF – 233 KB).

clicSÉQUR (Québec government authentication service)

You must be registered to use clicSÉQUR. If you are, you do not need a new clicSÉQUR account to use My Account. Click Access My Account below, log in to clicSÉQUR and follow the instructions to access My Account.

If you have forgotten your clicSÉQUR user code or password, you will have to confirm your identity again.

Using clicSÉQUR

Follow the steps below to register for clicSÉQUR:

  1. Click Access My Account below.
  2. Under “How to Authenticate,” click clicSÉQUR (Québec government's authentication service).
  3. In the New User box to the right of the screen, click Create an account.
  4. Choose an identifer.
  5. Choose an image and enter a personalized message.
  6. Choose your security questions and enter the answers.
  7. Read and accept the terms and conditions.
  8. Enter the following:
  9. Confirm your identity and follow the instructions to sign up for My Account.
Note Don't have a recent notice of assessment?
Use a sign-in partner (your financial institution) to access My Account.
End of note

Need help?

If you need help using clicSÉQUR to access My Account, click How to Register for My Account for Individuals Through clicSÉQUR (PDF – 277 KB).

To learn more about clicSÉQUR, click clicSÉQUR – Citoyens.

Services available in My Account

The following services are available in My Account.

Programs, tax obligations and tax credits

Income tax return
  • View
    • Income tax return for the current year
    • Income tax return for a previous year
    • Tax data
    • Tax preparer download code
    • Notices of assessment and confirmations of accelerated refunds
  • Modify
    • Income tax return
Financial information
  • Direct deposit
    • Register
    • View information
    • Change information
  • Statement of account
    • View a statement
  • Collection file
    • View a file
Payment
  • Online payment
    • Make a payment on a financial institution's website
  • Pre-authorized debit payment agreement
    • View a file
    • Propose a debit payment agreement 
  • Instalment payments
    • View information
    • Request a remittance slip
Credits
  • Work premium and tax credit for childcare expenses
    • View a file
    • Apply for advance payments of the tax credit for childcare expenses
    • Apply for advance payments of the work premium
    • Modify advance payments of the tax credit for childcare expenses
  • Supplement to the work premium
    • View a file
  • Tax credit for caregivers
    • View a file
    • Apply for advance payments of the tax credit for caregivers
    • Modify advance payments of the tax credit for caregivers
  • Tax credit for home-support services for seniors 
    • View information
    • Apply for advance payments of the tax credit for home-support services for seniors
  • Solidarity tax credit
    • View a file
Programs
  • Shelter allowance
    • View a file
  • Fuel Tax Exemption for Indians
    • Register
    • Modify registration information or to replace the Attestation
  • Assistance for essential workers
    • View Your Incentive Program to Retain Essential Workers Information (IPREW) file
Support payments
  • File
    • View
    • Request a statement of account for support payments
  • Direct deposit
    • Register
    • View information
    • Change information
Authorizations and powers of attorney
  • View or revoke an authorization or a power of attorney
  • Grant an authorization or a power of attorney
  • Act on behalf of an individual
Unclaimed financial assets
  • Claim a financial asset
  • Check the status of a claim
Consumption taxes
  • File
    • GST/HST and QST returns (only available to taxi business operators)
  • File
    • Rebate application
RL-31 slips
  • Prepare the RL-31 slip
  • View the RL-31 slip
  • Amend or cancel RL-31 slips

User profile

Personal information
  • View
    • Profile
  • Modify 
    • Address
    • Communication preferences
      • Email
      • Language of communication
      • Consent to online communications only
      • Phone

Inbox

You will get a notification on the My Account homepage whenever you have an unread message in your inbox (such as a payment notice or a notice of assessment).

Services available outside My Account

Not all our online services are in My Account. To learn more, view the list of services available outside My Account.

Conditions for use for My Account

To complete the registration process, you must accept the conditions for use for My Account for individuals.

Conditions for use (version 2022-11)

Your responsibilities

Online transactions conducted using your identifier and password have all the legal effect of transactions carried out in accordance with written and signed instructions from you.

Communication with you

Your My Account includes a secure inbox where you will find messages from us related to the laws, programs, agreements and treaties we administer, apply and enforce.

To access your inbox, you must open a secure session by entering your identifier and password.

You can also consent to receiving all communications from us online (no more paper). We will notify you using the email address in your profile each time a new message is sent to your My Account inbox.

In My Account, you can view documents such as your notice of assessment, your notice of determination for the solidarity tax credit and other documents related to your income tax return and benefits. In addition, you can vew communications regarding the shelter allowance program or support payments.

You are responsible for making sure the information in your profile is correct and up to date. We will use the email address in your profile to contact you. We cannot be held responsible for using an incorrect or outdated address.

You can revoke your consent to receive communications online only at any time, for example, by changing your communication preferences in My Account.

Confidentiality of information

We protect the confidentiality of data and maintain security measures in accordance with our legal obligations.

Data preservation

All transaction data transmitted to us is stored in our data banks and constitutes proof of the transaction in the same way a paper document would.

Transaction data also includes a My Account access record.

Changes in conditions for use

We can modify the conditions governing the use of My Account at any time, without prior notice, by posting the new conditions on our website. You agree to consult the site periodically. By continuing to use My Account, you indicate that you accept the changes made by us.

Access to My Account

Access to My Account is not subject to a time limit.

We can suspend or revoke access to My Account at any time and without notice if there is reason to believe that the conditions for use have not been met or a fiscal law has been violated. This applies to both you or any individual acting on your behalf.

We can also suspend or revoke My Account access if the service remains unused for too long.

We can cancel My Account access if an event (bankruptcy, death, etc.) changes the conditions under which you registered. You can cancel your My Account access at any time.

Accessing another person's My Account

In some situations, you can get access rights to another person's My Account by means of the service for allowing someone to act on another person's behalf. However, to use this service, the person must have granted you an authorization or general power of attorney.

The following can be used to grant an authorization or general power of attorney:

  • Form MR-69-V, Authorization to Communicate Information or Power or Attorney, or a handwritten letter;
  • A document establishing your right to access the person's My Account using the service allowing someone to act on another person's behalf, including:
    • a notarial act
    • a homologated incapacity mandate
    • a judgment
    • a will

Using the service, you will be able to view or modify some information in the person's tax file, based on whether you have an authorization or power of attorney. An authorization or power of attorney is valid indefinitely, unless an end date has been fixed.

A liquidator of a succession may be able to act on behalf of the deceased even if access rights have been deactivated due to death.

Availability of My Account online services

We can temporarily change or interrupt all or part of a My Account online service at any time, without notifying you in advance.

We can permanently change or interrupt all or part of a My Account online service with advance notice.

Links to other websites

Our website contains links to other sites. Providing these links does not mean that we approve the content of the sites in question or any connecting sites (relating to products, services or equipment, for example).

Legal system

Any dispute that may arise regarding an application for registration for My Account or the conditions for use of My Account is governed by Québec legislation. You acknowledge the jurisdiction and exclusive competence of the courts of Québec in this respect.

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