Implemented by the Québec government, this new service:

• replaces clicSÉQUR
• gives access to several online government services

Documents required when you sign in for the first time

If this is your first sign-in, you will need both of the following:

• your health insurance card
• the notice of assessment number from a notice issued to you for the 2023, 2024 or 2025 taxation year.

You cannot use the user code and password for a clicSÉQUR account to access My Account using the Government Authentication Service.

Use this service to sign in to My Account if:

• you do not have a clicSÉQUR account or a Government Authentication Service account
• you do not have a recent notice of assessment on hand, but you filed at least one income tax return in the last five years

Document required when you sign in for the first time

If this is your first time signing in, you will need to provide the following information:

• your social insurance number
• your date of birth
• a temporary access code or the notice of assessment number from a notice issued to you for one of the two most recent taxation years in the last five years

Need help?

If you need help signing in to My Account via a sign-in partner, watch the video How to Sign Through a Financial Institution.

clicSÉQUR has been replaced by the Government Authentication Service and will no longer be available as of June 18, 2026.

Your responsibilities

Online transactions conducted using your identifier and password have all the legal effect of transactions carried out in accordance with written and signed instructions from you. This includes transactions carried out using the service that allows someone to act on your behalf.

You are responsible for making sure the information in your profile is up to date and accurate. We use the email addresses and cell phone numbers (for texts) on file at the time these communications are sent and cannot be held responsible for the use of incorrect or outdated contact information.

Communication with you

Your My Account includes a secure inbox where you will find messages from us related to the laws, programs, agreements and treaties we administer, apply and enforce.

To access your inbox, you must open a secure session by entering your identifier and password.

Notifications

We can send you email and/or text notifications (whichever you prefer) if certain incidents occur in your file. A detailed message about the notification will be available only in your secure inbox in My Account. Our email and text notifications never contain detailed information or hyperlinks. If we send you a notification, we will also send a message to your secure inbox.

You can unsubscribe from notifications or change your email and text communication preferences at any time in My Account or by contacting us. If you opt out of notifications, you will get one final confirmation message.

Receiving documents online only

You can receive your documents online or by mail. By default, you will receive them by mail. However, you can consent to receive documents online only, in My Account for individuals. We will email you whenever you have a new document in My Account.

Your consent is valid until you revoke it; if you revoke it, we will send your correspondence by mail.

We will notify you using the email address in your profile each time a new message is sent to your My Account inbox.

In My Account, you can view documents such as your notice of assessment, your notice of determination for the solidarity tax credit and other documents related to your income tax return and benefits. In addition, you can view communications regarding the shelter allowance program or support payments.

Confidentiality of information

We protect the confidentiality of data and maintain security measures in accordance with our legal obligations.

Data preservation

All transaction data transmitted to us is stored in our data banks and constitutes proof of the transaction in the same way a paper document would.

Transaction data also includes a My Account access record.

Changes in conditions for use

We can change the conditions for using My Account at any time, without prior notice, by posting the new conditions on our website. You are presumed to read the conditions online periodically. By continuing to use My Account, you agree to the changes.

Access to My Account

Access to My Account is not subject to a time limit.

We can suspend or revoke access to My Account at any time and without notice if there is reason to believe that the conditions for use have not been met or a fiscal law has been violated. This applies to both you and any individual acting on your behalf.

We can also suspend or revoke My Account access if the service remains unused for too long.

We can cancel My Account access if an event (such as death) changes the conditions under which you registered. You can cancel your My Account access at any time.

Accessing another person's My Account

In some situations, you can get access rights to another person's My Account by means of the service for allowing someone to act on another person's behalf. However, to use this service, the person must have granted you an authorization or general power of attorney.

The following can be used to grant an authorization or general power of attorney:

• Form MR-69-V, Authorization to Communicate Information or Power or Attorney, or a handwritten letter;
• A document establishing your right to access the person's My Account using the service allowing someone to act on another person's behalf, including:
  • a notarial act
  • a homologated incapacity mandate
  • a judgment
  • a will

Using the service, you will be able to view or modify some information in the person's tax file, based on whether you have an authorization or power of attorney. An authorization or power of attorney is valid indefinitely, unless an end date has been fixed.

A liquidator of a succession may be able to act on behalf of the deceased even if access rights have been deactivated due to death.

Availability of My Account online services

We can temporarily change or interrupt all or part of a My Account online service at any time, without notifying you in advance.

We can permanently change or interrupt all or part of a My Account online service with advance notice.

Links to other websites

Our website contains links to other sites. Providing these links does not mean that we approve the content of the sites in question or any connecting sites (relating to products, services or equipment, for example).

Legal system

Any dispute that may arise regarding an application for registration for My Account or the conditions for use of My Account is governed by Québec legislation. You acknowledge the jurisdiction and exclusive competence of the courts of Québec in this respect.