We make it a priority to provide services and information that are accessible to all. Below are the methods we use to achieve that goal.
If you need help using our online services or fillable forms for individuals, please call us at one of the following telephone numbers:
- Québec City area: 418 659-6299
- Montréal area: 514 864-6299
- Elsewhere in Québec: 1 800 267-6299 (toll-free)
If you need help using our online services or fillable forms for businesses, please call us at one of the following telephone numbers:
If you have a hearing or speech impairment and would like us to provide support over the phone, please call us at one of the following telephone numbers:
We can provide an interpreter free of charge if you make an appointment at one of our offices. To make an appointment, call us at one of the following telephone numbers:
Please note that we will not reimburse you if you bring your own interpreter.
You can obtain a large-print version of the personal income tax return (TP-1-V) and the guide to the income tax return (TP-1.G-V) free of charge. To request these documents, call us at one of the following telephone numbers:
If you have a vision impairment and would like to order an adapted form or document free of charge, call us at one of the numbers mentioned above. Adapted forms or documents are available in the following formats:
- Accessible PDFs
You can obtain an audio version (in French only) of the following documents from the telephone audio library of Audiothèque L'Oreille qui lit:
- IN-132-V, Tax Benefits and Persons with Disabilities
- IN-151-V, Overview of the Tax Credit for Home-Support Services for Seniors
- IN-130-V, Medical Expenses
To access the audio library, call 1 877 393-0103 and follow the instructions.
We are fully aware of the issues associated with Web accessibility and of the importance of giving all taxpayers equal access to information. Accordingly, we have improved the accessibility of our website and brought it into compliance with the Québec government's Web accessibility standards (available in French only).
Icons related to accessibility
We use a number of icons related to accessibility on our website.
|isa||Notice to persons with disabilities||To indicate that an item presents a barrier to accessibility.|
|external||A new tab will open||To indicate that a new tab will open when you click the link with this icon next to it.|
We used the following tools to ensure our website complies with the Web accessibility standards adopted by the Québec government:
- NonVisual Desktop Access (NVDA), version 2013.1
- Firefox, version 15