Specifics About Entering Prescribed Information and Giving Customers Bills in the Restaurant Sector
If you are subject to the mandatory billing measures in the restaurant sector and you are a QST registrant, you must send us the prescribed information for each meal, property or service supplied.
You must also observe some specifics about:
- entering some of the prescribed information in your WEB-SRM-compatible certified sales recording system (SRS), particularly the activity subsector and the type of service provided;
- the detailed description of each meal, property or service supplied;
- giving customers bills.
To view a sample bill, see Example of a Bill in the Restaurant Sector.
Restaurant sector: shift to WEB-SRM
Since November 1, 2023, the restaurant sector has been undergoing an IT shift to replace the sales recording module (SRM) with a cloud solution (the WEB-SRM). This is the same IT solution already in use in the remunerated passenger transportation sector since 2021.
By May 31, 2025, operators of restaurant establishments subject to mandatory billing measures will be required to send us their transaction data using a certified sales recording system (SRS) compatible with the WEB-SRM and give every customer a bill produced using that SRS.
- Exceptionally, you may be entitled to a three-month extension, as of June 1, 2025, of the deadline for installing your WEB-SRM–compatible certified SRS. To learn more, click Summary of the Exemption Granted by the Minister Respecting Restaurant Establishments Equipped With an SRM and Whose Certified SRS Will Be Installed After May 31, 2025.
- If you're still using an SRM in your restaurant establishment, see Shifting to the WEB-SRM in Your Restaurant Establishment.
End of note
Activity subsector
You must provide the activity subsector associated with each meal, property or service supplied in the transaction. The activity subsectors are:
- Restaurant (restaurant): The meal, property or service sold is not included in any other subsectors.
- Bar (bar): The meal, property or service is sold in a restaurant establishment where alcoholic beverages are provided under a bar permit issued under the Act respecting liquor permits that authorizes their sale for consumption on the premises.
- Camion de restauration (food truck): The meal is sold in a vehicle that can be moved, including a truck or trailer offering beverages exclusively.
- Tiers habituel (frequent third party): The property or service is sold by a person that ordinarily makes taxable supplies of property or services in, at the entrance of or near a restaurant establishment where alcoholic beverages are provided under a bar permit and an agreement entered into with the operator of the restaurant establishment or a person related to the operator.
- Non visé (not covered): The property or service sold is not covered by mandatory billing measures.
Types of services
Each transaction must be associated with a type of service. The types of services are:
- Service au comptoir (counter service): The customer orders and receives their meal at the time of payment at the counter. This services usually requires a closing receipt only (for more information, see Giving Customers Bills).
- Service aux tables (table service): The customer orders and receives their meal at the table. This service usually requires at least a temporary bill and a closing receipt (for more information, see Giving Customers Bills).
- Livraison par l'exploitant (delivery by the operator): The customer orders a meal for delivery. The delivery is made by you or an employee.
- Commande par une plateforme numérique (order using a digital platform): The customer orders a meal through a digital platform. This type of service must be selected regardless of whether fees are charged for using the digital platform or whether the customer receives their meal at a counter or table or has it delivered. The document produced must say “COMMANDE PAR UNE PLATEFORME NUMÉRIQUE.”.