A sales recording system (SRS) designed to communicate with the WEB-SRM has two transaction modes:

• Operational (“Opérationnel”): This transaction mode must be used in your current activities (actual transactions).
• Training (“Formation”): This transaction mode must be used when training your staff (mock transactions).  The document produced must say “***DOCUMENT DE FORMATION***” (training document) and “NE PAS REMETTRE AU CLIENT” (do not give to customer).

Regardless of the mode selected, all transactions must be sent to us.