RQConf_PartnerLoginUrl RQConf_CheckUrl

The Charter of the French language and its regulations govern the consultation of English-language content.

Obtaining and Deleting Digital Certificates

The sales recording system (SRS) and our systems communicate online. Security measures are required to protect the confidential information they share. One such measure is obtaining a digital certificate for each SRS that produces bills or sends us transaction data.

You must request a digital certificate directly in the SRS using your authorization code.

  • Follow the SRS developer's instructions to download (or delete) a digital certificate.
  • If you have a back-office SRS, you must also request digital certificates for it using your authorization code.
End of note

Once you request your certificate, we will validate the information that the SRS sends us. If the information is valid, we will issue a digital certificate. If the information is not valid, the SRS will display an error message. In that case, we will not issue a certificate, and you will not be able to send transaction data with your SRS. You will have to request a new certificate using your authorization code.

Device identification

Each physical device (such as a computer, tablet or cellphone) on which an SRS is installed or each terminal connected to an SRV (such as a mobile device used to enter an order) must have a device identifier. This identifier is sent to you when you get your digital certificate.

The device identifier will be accessible and visible in your SRS's interface. It can be used in the following situations:

  • You (or another operator who uses the same device as you) install another SRV on the same device.
  • You reset or updated your SRS.
  • An authorized employee asks you for the identifier.

Expiry of a digital certificate

A digital certificate is valid for five years. Your SRS will display a message before your certificate expires. If your certificate has expired, you will not be able to send us the prescribed information with your SRS or produce and give your customers bills. Be sure to replace your certificate before it expires.

Deleting a digital certificate

If you have to delete the digital certificate on your SRS, you must use the appropriate SRS function.

If you cannot do so (because your equipment was stolen or is damaged, for example), you can revoke it by:

Note End of note

One mission. Concrete actions.

Read all about how we work to support and inform you. Our vision and values guide us as we carry out our role.

Veuillez patienter