Contact Us – Mandatory Billing
Do you have questions about mandatory billing in the restaurant or remunerated passenger transportation sectors?
Frequently asked questions
- What equipment is required to comply with mandatory billing measures?
- How can I configure my sales recording system (SRS)?
- How can I view my transaction data sent to the WEB-SRM?
- What do I need to do if I temporarily or permanently stop my commercial activities connected with mandatory billing?
- Where can I find the list of certified SRSs?
Restaurant sector
- How do I determine whether mandatory billing measures apply to me?
- Are there any specific instructions for entering required information or providing bills in the restaurant sector?
Remunerated passenger transportation sector
- Who do the mandatory billing measures in the remunerated passenger transportation sector cover?
- What obligations do I have to meet if the mandatory billing measures apply to me?
- Am I required to use an Internet connection so that my SRS can send prescribed information and communicate with the WEB-SRM?
- What am I required to do if my SRS cannot communicate with the WEB-SRM?
- As a driver related to a transportation system operator under agreement, what are my obligations?
- If I make trips within the paratransit or public transit service, what specific obligations do I have to meet?
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By phone
Hours for phone service
General information
Monday to Friday:
8:30 a.m. to 4:30 p.m.
See the list of holidays to find out when our client services are closed.