1. Information about the money-services business
   
   Enter the requested information about the MSB.
    
2. Activities of the money-services business
   
   Specify which money services the business offers.
   
   Provide a detailed description of the MSB's activities and explain how the money services it offers fit into its everyday activities.
    
3. Background of the money-services business
   
   Enter the requested background information for the MSB.
    
4. Information about employees whose duties are unrelated to the offer of money services
   
   Complete this part of the form for each employee who does not contribute to an activity related to the offer of money services.
   
   If you are applying for a licence exclusively for the operation of automated teller machines (ATMs), you are not required to complete this part of the form.
    
5. Information about establishments
   
   If the MSB has more than one establishment or branch, provide the address of each one and indicate the money services they offer. Do not reenter information you provided in Part 1 and Part 2 of the form.
    
6. Information about financial institutions
   
   Enter the requested information for all the financial institutions the MSB deals with.
    
7. Information about people associated with a lender that is neither a financial institution nor a natural person
   
   Provide information about each person associated with a lender (that is neither a financial institution nor a natural person) of the MSB. People associated with a lender that is neither a financial institution nor a natural person are the lender's officers, directors or partners.
   
   Check the box(es) to specify the position(s) held by each person associated with a lender. Submit a copy of photo ID for each person.
   
   Answer the questions regarding the background of each person associated with the lender.
    

You must duly complete form SM-3.A-V and submit it along with the other required documents so that we can process your application as quickly as possible. The form is used to send us information about each (natural and legal) person associated with the MSB for which you are applying for a licence. We then use that information to get a security clearance report from the Sûreté du Québec, and to inspect the MSB and analyze its tax compliance.

You must complete a copy of form SM-3.A-V for every person associated with the MSB for which you are applying for a licence, including:

• directors and officers of the MSB or managers of one of its branches;
• respondents of the MSB if the respondents are not directors, officers or partners of the MSB and the MSB is not constituted under the laws of Québec and does not have its head office or an establishment in Québec;
• persons that directly or indirectly own or control the MSB, for example the ultimate beneficiary (visit Québec.ca for more information [in French only] about ultimate beneficiaries);
• partners, if the MSB is a partnership;
• employees of the MSB who work in Québec and whose duties relate to the offer of money services;
• people responsible for supplying the MSB's ATMs with cash;
• people responsible for supplying the MSB's cryptoasset ATMs with cash or removing the cash that is deposited in such ATMs;
• mandataries of the MSB or officers of a mandatary who are responsible for the money-services offer;
• lenders of the MSB (other than financial institutions). 

For more instructions, see Information About a Person Associated With a Money-Services Business.

If the MSB operates one or more ATMs or cryptoasset ATMs, you must duly complete form SM-3.GA-V and submit it with the other required documents.

In the context of this step, ATM also refers to a cryptoasset ATM, unless it is necessary to be more specific.

You must also complete form SM-3.GA-V for each ATM.

1. Information about the money-services business
   
   Enter the requested information about the MSB.
    
2. Information about the application
   
   Indicate whether form SM-3.GA-V is being filed with an application for a new licence (form SM-3-V) or with an application to change licence information (form SM-25-V). In the latter case, indicate the change you want to make.
    
3. Information about the ATM
   
   Enter all the requested information for the ATM.
    

4. Information about the location of the ATM
   
   Enter all the requested information about the location of the ATM.
   
   There are two types of ATMs:

   • stationary ATMs
   • mobile ATMs

   
   If the MSB operates one or more ATMs and that are located in a space the MSB leases and the lessor is responsible for supplying the ATMs with cash, provide information about the lessor of the space.
   
   If the MSB operates one or more cryptoasset ATMs that are located in a space the MSB leases and the lessor is responsible for supplying the ATMs with cash and removing the cash that is deposited in the ATMs, provide information about the lessor of the space.
    

5. Information about the cryptoasset ATM
   
   If applicable, enter all the requested information for the cryptoasset ATM.
    
6. Removal of an ATM
   
   Enter all the requested information for the ATM you want to remove.
    
7. Reprinting of an ATM decal
   
   Enter all the requested information for the ATM decal to be reprinted.

Make sure you have the following:

• your duly completed SM-3-V form;
• your duly completed SM-3.A-V form(s) and the required documents (see the Information About a Person Associated With a Money-Services Business page);
• a document describing the legal structure of the MSB (for example, a copy of the registration declaration filed with the Registraire des entreprises, or a copy of the articles of incorporation or the partnership agreement);
• an organizational chart of the business's structure, including the names of its subsidiaries, parent corporation and subsidiaries of the parent corporation, if any;
• the MSB's business plan and its financial statements for the last fiscal year, unless its only money services are the operation of ATMs (note that if the MSB operates cryptoasset ATMs, you must send a business plan and financial statements for the last fiscal year);
• an official document confirming the naming of a respondent for the MSB (note that if the respondent is an officer of the business and does not appear in the business register, a document confirming that this person has been appointed to act as an officer and stating their position must be sent);
• a completed copy of form SM-3.GA-V for each ATM or cryptoasset ATM the MSB wants to operate, as well as a copy of the purchase or service contract if the ATM is a cryptoasset ATM.

You also need to enclose a cheque or money order for the fees payable for your application (if you would like to make your payment electronically, contact us to get a payment code).

The fees vary depending on the type of money services covered by the application. The total amount payable may also vary based on the number of security clearance reports needed. For more information, see the List of Fees and Tariffs.

If the MSB's business plan includes cryptoasset-related activities, you will need to provide additional documents with your application. For more information, call us at 1 800 567-4692 (option 5).

Mail us the forms and required documents or send them by secure email.

By secure email

To send us documents by secure email, you will first need to register for our secure messaging service by calling us at 1 800 567-4692 (option 5). One of our employees will tell you how to register.

By mail

Mail the required documents to the following address:

Revenu Québec
C. P. 25900, succursale Terminus
Québec (Québec)  G1A 0B9

We will start analyzing the licence application once we have received form SM-3-V and the required documents. If the form is incomplete or a required document is missing, we will first contact you by phone and then by email. If we still cannot get in touch with you, we will send you a letter specifying the missing information or documents and asking you to send them to us.

Once we have all the required information and documents, we will ask the Sûreté du Québec and the police force in the local municipal territory where the MSB plans to offer money services to prepare one or more security clearance reports. It takes 30 days for us to receive the report(s) from the Sûreté du Québec. You will receive an invoice listing the fees and tariffs payable for each report requested.

Once we have concluded that there is no restriction to issuing a licence and that all fees have been paid, the MSB will receive its licence by mail.

If the MSB operates automated teller machines (ATMs) or cryptoasset automated teller machines (cryptoasset ATMs), it will receive the decals it has to place on the ATMs. Refer to instruction sheet SM-22.1.G-V, Decal Instructions: Automated Teller Machines, to ensure you affix the decals properly. Only original decals are authorized on an ATM.  

If, in reviewing the licence application, we conclude that there are grounds for not issuing a licence, we will contact you. We will let you know how long you have to provide a written explanation or a document needed to complete the MSB's file.