Contact Us: Money-Services Business Licence
You may need to contact us when you apply for a money-services business (MSB) licence. Below are the main situations where you may need to contact us, and the ways how.
Sending documents
You can send us documents by secure email or by mail.
By secure email
Secure email must be initiated by one of our employees. If you want to send us documents by secure email, call us at 1 800 567-4692 (option 5). You will be given instructions on how to register for our secure messaging service.
By mail
Mail your documents to the following address:
Revenu Québec
C. P. 25900, succursale Terminus
Québec (Québec) G1A 0B9
Getting a payment code to make an online payment
If you need to make an online payment and do not have a payment code, call us at 1 800 567-4692 (option 5) to get one.
Submitting a request for money services related to cryptoassets
If the MSB offers money services related to cryptoassets, other than the operation of cryptoasset automated teller machines (cryptoasset ATMs), you will need to submit certain additional documents with your licence application. For more information, call us at 1 800 567-4692 (option 5).
Submitting a request for a funds transfer or other related money services
For purposes of the Money-Services Businesses Act, we interpret “funds transfer” broadly to include the following:
- payment service providers, i.e. all natural persons and entities that offer payment functions as part of a service or commercial activity that is not ancillary to another service or commercial activity
- mobile payments constituting a way to transfer funds or pay bills using an application, smartphone, tablet or other device
To confirm whether the MSB's activities are subject to the Act, you need to submit additional documents (such as the MSB's business plan) with your licence application. For more information, call us at 1 800 567-4692 (option 5).
If you have any other questions about an MSB licence, call us at 1 800 567-4692 (option 5).
For general information regarding money-services businesses, contact us.