Processing Times for Our Services to Money-Services Businesses

Below are the processing times for our services to money-services businesses (MSBs).

Note that processing times are measured in calendar days and therefore include weekends and holidays.

Services	Targeted processing times	Targets^{1See note 1.}
MSB licence application	50 days^{2See note 2.}	90%
Application to change MSB licence information (application requiring a security clearance report and inspection)	50 days^{2See note 2.}	90%
Application to change MSB licence information (application not requiring a security clearance report or inspection)	25 days^{2See note 2.}	90%
Notes Note 1Targets are listed as percentages and correspond to the proportion of cases for which we aim to meet our target processing times. We may be unable to meet our target processing times in some situations or for reasons beyond our control. Note 2The number of days required to process an application includes the time it takes us from when we register a file to when you are informed of a decision, but excludes the time it takes you to provide us with any information required to process the application. End of note

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