Changing Information Related to a Money-Services Business Licence
If you need to make changes to information previously provided for a money-services business (MSB) licence, you have to complete form SM-25-V,Money-Services Business: Application to Change Licence Information.
Changes that can be made
See the table below for MSB licence information that can be changed and instructions for making the changes.
Complete form SM-3.A-V and enclose any requested documents.
Appoint a new respondent
Complete Part 4 of form SM-25-V.
Complete the applicable parts of form SM-3.A-V.
Enclose an official document confirming the respondent's appointment (if form SM-3.A-V needs to be completed). Note that if the respondent is an officer of the business and does not appear in the business register, a document confirming that this person has been appointed to act as an officer and stating their position must be sent.
Change an address
Complete Part 2 of form SM-25-V.
Change an MSB respondent's information
Complete Part 4 of form SM-25-V.
Complete the applicable parts of form SM-3.A-V,Declaration of a Person Associated With a Money-Services Business.
Change information concerning a person associated with the MSB
Complete Part 6 of form SM-25-V.
Complete form SM-3.A-V and enclose any requested documents.
Change information provided on form SM-3-V
Complete Part 5 of form SM-25-V.
Complete the applicable parts of form SM-3-V,Money-Services Business Licence Application.
Make changes to an ATM or a cryptoasset ATM (add or remove an ATM, or change information related to an ATM)
Complete Part 7 of form SM-25-V and enclose a duly completed copy of form SM-3.GA-V, Information on the Operation of an Automated Teller Machine by a Money-Services Business.
Remove a person associated with the MSB
Complete Part 6 of form SM-25-V.
Reprint a licence
Complete Part 9 of form SM-25-V.
Reprint an ATM or a cryptoasset ATM decal
Complete Part 7 of form SM-25-V and enclose a duly completed copy of form SM-3.GA-V.
Withdraw an MSB's licence to operate
Complete Part 8 of form SM-25-V.
Table: Instructions for changes that can be made to MSB licence information
Deadlines for notifying us of a change
The MSB is required to notify us of any change to the information it provided. The table below gives the deadlines for notifying us.
Type of change
Deadline
Change likely to affect the validity1Section 25 of the Money-services Businesses Act, which also references sections 11 to 17 of the Act. of the licence:
Background check (Canada and international) on:
the MSB
a respondent
a director, a partner, any person or entity who directly or indirectly owns or controls the MSB, as well as an officer, a branch manager or an employee who works in Québec and whose duties are related to the offer of money services
a mandatary or an officer of a mandatary (officer responsible for the money services offered)
a lender, or a director, a partner or an officer of a lender
An offence under a tax law or similar legislation committed by the MSB or one of the people identified in point 1
The MSB's insolvency or bankruptcy, or assignment of its property, or insolvency, bankruptcy or assignment of property of any of the following:
a respondent
a director, a partner, any person or entity who directly or indirectly owns or controls the MSB, an officer or a branch manager
Refusal or revocation of the MSB's right to operate imposed on it by a Canadian or foreign money-services regulator
Immediately, using the applicable form
Change made to previously provided information2Section 26 of the Money-services Businesses Act, which references section 6 of the Act. regarding:
a respondent
a director, a partner, any person or entity who directly or indirectly owns or controls the MSB, an officer, a branch manager or an employee who works in Québec and whose duties are related to the offer of money services
a mandatary or an officer of a mandatary (officer responsible for the money services offered)
any financial institution the MSB deals with
a lender, or a director, a partner or an officer of a lender
the MSB's establishments
the MSB's legal structure
the MSB's structure (including the parent company and subsidiaries)
15 days after the end of the month in which the change occurred
List of the MSB's employees who work in Québec and whose duties are unrelated to the offer of money services
March 31 of the year following the year in which the change(s) occurred
Cessation of the MSB's activities
15 days before the date on which the MSB expects to cease activities
Table: Deadlines for notifying us of a change, by type of change
Section 25 of the Money-services Businesses Act, which also references sections 11 to 17 of the Act.
Section 26 of the Money-services Businesses Act, which references section 6 of the Act.
Where to send the application
You can send the application by secure email or by mail.
By secure email
Secure email must be initiated by one of our employees. If you want to send us form SM-25-V by secure email, call us at 1 800 567-4692 (option 5). You will be given instructions on how to register for our secure messaging service.
By mail
Send form SM-25-V and any required documents to the following address:
Revenu Québec
C. P. 25900, succursale Terminus
Québec (Québec) G1A 0B9
How the application is processed
We will review the requested changes on receipt of form SM-25-V and all required documents.
If your form is incomplete or a document is missing, we will send you a letter about the missing information or documents.
When we have all the required information and documents, we will make the requested changes.
