Changing Information Related to a Money-Services Business Licence
If you need to make changes to information previously provided for a money-services business (MSB) licence, you have to complete form SM-25-V, Money-Services Business: Application to Change Licence Information.
See the table below for MSB licence information that can be changed and instructions for making the changes.
|Changes that can be made||Instructions|
|Add a person associated with the MSB|
|Appoint a new respondent||
|Change an address||
|Change an MSB respondent's information||
|Change information concerning a person associated with the MSB||
|Change information provided on form SM-3-V||
|Remove a person associated with the MSB||
|Withdraw an MSB's licence to operate||
The MSB is required to notify us of any change to the information it provided. The table below gives the deadlines for notifying us.
|Type of change||Deadline|
|Previously provided information (other than the MSB's list of employees whose duties are unrelated to the offer of money services)||15 days after the end of the month in which the change occurred|
|List of the MSB's employees who work in Québec and whose duties are unrelated to the offer of money services||March 31 of the year following the year in which the change(s) occurred|
|Cessation of the MSB's activities||15 days before the date on which the MSB expects to cease activities|
You can send the application by secure email or by mail.
By secure email
Secure email must be initiated by one of our employees. If you want to send us form SM-25-V by secure email, call us at 1 800 567-4692 (option 5). You will be given instructions on how to register for our secure messaging service.
Send form SM-25-V and any required documents to the following address:
C. P. 25900, succursale Terminus
Québec (Québec) G1A 0B9
We will review the requested changes on receipt of form SM-25-V and all required documents.
If your form is incomplete or a document is missing, we will send you a letter about the missing information or documents.
When we have all the required information and documents, we will make the requested changes.