General Information for Money-Services Businesses
Frequently asked questions:
- How do I change information related to a money-services business licence?
- How can I pay my money-services business licence fees and tariffs?
- What obligations does a person or entity operating a money-services business have regarding records and registers?
- What are the processing times for services to money-services businesses?
By phone (with appointment)
Note that the phone appointment service and phone appointments are in French only. To make an appointment and avoid call wait times, click the button below. You'll be able to choose when you would like us to call you.
By phone (without appointment)
1 800 567-4692 (option 5)
Phone service hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 10 a.m. to 4:30 p.m.
See the list of holidays to find out when our client services are closed.
If you want to contact us when applying for a money-services business licence, see Contact Us: Money-Services Business Licence.