Under the Regulation respecting the distribution of information and the protection of personal information, we are required to provide access to the surveys, consultations, studies and statistics produced by or on behalf of our organization if their distribution is of interest for the purposes of public information.

As part of our ongoing efforts to improve our services, we survey our clients to get their opinions, learn about their expectations and see how satisfied they are.

See the following reports, which describe the methodology and results of surveys regarding our services and certain programs. The results are published in French only.

We conduct research to help us understand our clients' opinions, knowledge, attitudes and behaviours concerning subjects specific to our organization, so that we can adapt our services and strategies.

See the study reports below to find out more about the methodology used and the results obtained. The results are published in French only.

• Étude sur les connaissances et les attitudes des particuliers à l'égard des taxes et des impôts (2021) (in French only)
• Étude sur les connaissances et les attitudes des particuliers à l'égard des taxes et des impôts (2019) (in French only)

As part of our ongoing efforts to improve our services, we consult our clients to get their opinions, find out their needs and learn about their expectations.

See the consultation reports below to find out more about the methodology used and the results obtained. The results are published in French only.

• Demandes d'attestation de Revenu Québec traitées par la Direction générale du recouvrement (2022-2023) (in French only)
• Systèmes de réponse vocale interactive des programmes sociofiscaux (2021) (in French only)

See the Press Room section of our website for more statistics (in French only) of public interest.