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The Charter of the French language and its regulations govern the consultation of English-language content.

Making an Information Request

To make an information request regarding information about you, you can directly address an employee in charge of your file or one who sent you a recent letter.

If your request concerns our administrative documents, contact our client services for individuals or client services for businesses.

Required information

All information requests sent in writing must contain enough elements to identify you, including at a minimum:

  • your full name;
  • your address;
  • the number on the last notice of assessment you received;
  • a daytime phone number;
  • a description of the requested documents;
  • the period covered by your request.

Some personal information such as your social insurance number and birth date should never be sent by unsecured email.

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To learn more about processing times and fees for information requests, see Information and Access Requests.

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One mission. Concrete actions.

Read all about how we work to support and inform you. Our vision and values guide us as we carry out our role.

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