Making an Access Request

Coronavirus (COVID-19)

Click Coronavirus Disease (COVID-19) to see whether the measures adopted by Revenu Québec apply to the information on this page.

The procedure for requesting access to an administrative document is different from that for requesting access to personal or confidential information. In either case, we suggest you read about what documents and information are generally available before making your request.

If your access request concerns personal or confidential information, it must be made in writing. If it concerns administrative documents, it can be made verbally or in writing.

Note

Given that only responses to a written request can be reviewed by the Commission d'accès à l'information du Québec, we recommend that all requests be made this way.

Fees

While research and analysis work are free services, we may charge you fees for transcribing, reproducing or sending a document. If this is the case, we will let you know beforehand. The fees are set out in the Regulation respecting fees for the transcription, reproduction or transmission of documents or personal information (CQLR, c. A‑2.1, r. 3).

Processing time

We have up to 20 days to respond to an access request. However, the deadline can be extended by 10 days if needed.

Attention

If you are entitled to a given document or information, you do not have to submit an access request to see it. You can simply make an information request. The process is similar for both types of request; only the rules surrounding them are different. Click Information and Access Requests for more on the difference between the two types.

Administrative documents

Before requesting an administrative document, see the lists of documents released further to an access to information request and the Forms and Publications section of our website. You may find what you are looking for.

Make sure to include the following in your request:

  • the title or a brief description of the document;
  • the period covered by your request;
  • your full name and contact information (mailing address and telephone number) so that we can contact you if we need to.

Personal or confidential information

So that we can identify you and access the right file, you must provide your:

  • full name
  • address
  • daytime telephone number
Important
Never send personal information such as your social insurance number or date of birth by unsecured email.

In addition, be sure to include the following in your request:

  • a description of the information you want to access;
  • the period covered by your request.

For help formulating your request, use one of the forms and form letters available online from the Commission d'accès à l'information du Québec.

Sending your request

Send your request to one of the people below:

  • Me Normand Boucher
    Responsable organisationnel de l'accès à l'information
    et de la protection des renseignements confidentiels
    Revenu Québec
    3800, rue de Marly, secteur 5-2-3
    Québec (Québec)  G1X 4A5
    Telephone:
    418 652-5772 (Québec City region)
    1 888 830-7747, extension 6525772 (toll-free)
    Fax: 418 577-5233
    resp-acces.revenu@revenuquebec.ca
  • Me Nathalie Lamontagne
    Responsable adjointe de l'accès à l'information
    et de la protection des renseignements confidentiels
    Revenu Québec
    3800, rue de Marly, secteur 5-2-3
    Québec (Québec)  G1X 4A5
    Telephone:
    418 652-5381 (Québec City region)
    1 888 830-7747, extension 6525381 (toll-free)
    Fax: 418 577-5233
    resp-acces.revenu@revenuquebec.ca

Recourse

We encourage you to read the information about your recourse options (in French only) on the Commission d'accès à l'information du Québec website if:

  • we denied your request;
  • we did not respond to your request;
  • you are not satisfied with our response to your request; or
  • you want more information about your recourse options and how to exercise them.

If you want to apply for a review, note that the deadline is 30 days following either the date we denied your request or our latest deadline for replying.

Fair. For all.

One vision. Concrete actions.

Read all about how we work to support and inform you. Our vision and values guide us as we carry out our role.

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