General Information – Individuals
Frequently asked questions:
- How do I get a download code?
- How do I change my address?
- How do I prepare RL-31 slips and view filed RL-31 slips?
- How do I register for direct deposit or change my direct deposit information?
- When will I receive the RL slips that indicate all the income I received in the year?
Didn't find what you were looking for? We can help!
Before accessing your file, we will confirm your identity in order to preserve the confidentiality of the information your file contains.
Please have two of the following documents on hand when you call:
- your most recent notice of assessment;
- your most recent notice of determination;
- your most recent income tax return;
- any other notice that we recently sent you.
If you do not have the documents on hand, we may not be able to answer your question.
| Telephone numbers and service hours by subject | |||
|---|---|---|---|
|
|
||
| Québec City | 418 659-6299 | Québec City | 418 266-1016 |
| Montréal | 514 864-6299 | Montréal | 514 940-1481 |
| Elsewhere in Canada or the United States | 1 800 267-6299 (toll-free) | Elsewhere in Canada or the United States | 1 855 291-6467 (toll-free) |
| Service hours | Monday to Friday: 8:30 a.m. to 4:30 p.m. |
Service hours | Monday to Friday: 8:30 a.m. to 4:30 p.m. July 2 to 9, 2019: 8:00 a.m. – 6:00 p.m. |
| Persons with a hearing impairment | |||
|---|---|---|---|
| Montréal | 514 873-4455 | ||
| Elsewhere | 1 800 361-3795 (toll-free) | ||
See the list of holidays to find out when our client services are closed.
Revenu Québec
C. P. 3000, succursale Place-Desjardins
Montréal (Québec) H5B 1A4
Revenu Québec
3800, rue de Marly
Québec (Québec) G1X 4A5
See the list of holidays to find out when our client services are closed.
We strive to offer quality services that are tailored to your needs. For example, certain documents are available in alternate formats, and we can provide special assistance if required, all free of charge. Click Accessibility to learn more.