General Information – Individuals

Note
Coronavirus (COVID-19)

To help in the fight against COVID-19, we have closed our service centres indefinitely. You can, however, continue to drop documents off in our mail chutes and use our online services in My Account for individuals and My Account for businesses. You can also contact our client services.

See Coronavirus Disease (COVID-19) for more information about the measures we have adopted.

End of note

Before contacting us, see our FAQ.

By telephone

See the list of holidays to find out when our client services are closed.

Important

To confirm your identity and guarantee the confidentiality of your information, you'll need two recent documents from us, such as:

  • a notice of assessment
  • a notice of determination
  • an account statement
  • another document we sent you

If you can't provide the required information, we will not be able to provide you with information about your file or make changes to it.

By mail
Montréal, Laval, Laurentides, Lanaudière and Montérégie:
Direction principale des relations avec la clientèle des particuliers
Revenu Québec
C. P. 3000, succursale Place-Desjardins
Montréal (Québec)  H5B 1A4
Québec City and other regions:
Direction principale des relations avec la clientèle des particuliers
Revenu Québec
3800, rue de Marly
Québec (Québec)  G1X 4A5
By secure email
At our office

To help in the fight against COVID-19, we have closed our service centres indefinitely. You can, however, continue to drop documents off in our mail chutes and use our online services in My Account for individuals and My Account for businesses. You can also contact our client services.

See Coronavirus Disease (COVID-19) for more information about the measures we have adopted.

See the list of holidays to find out when our client services are closed.

Automatic telex system (ATS) for the hearing impaired

Automatic telex system (ATS)

Montréal:
514 873-4455
Elsewhere in Canada or the United States:
1 800 361-3795 (toll-free)
Notice to persons with disabilities

We strive to offer quality services that are tailored to your needs. For example, certain documents are available in alternate formats, and we can provide special assistance if required, all free of charge. Click Accessibility to learn more.

End of note

One mission. Concrete actions.

Read all about how we work to support and inform you. Our vision and values guide us as we carry out our role.

Veuillez patienter