General Information – Individuals

By telephone
Important

Before accessing your file, we will confirm your identity in order to preserve the confidentiality of the information your file contains.

Please have two of the following documents on hand when you call:

  • your most recent notice of assessment;
  • your most recent notice of determination;
  • your most recent income tax return;
  • any other notice that we recently sent you.

If you do not have the documents on hand, we may not be able to answer your question.

Telephone numbers and service hours by subject
  • General information
  • Income tax
  • Your tax file
  • Change of address
  • Notice of assessment
  • Direct deposit
  • Assistance program for individuals in business
  • Etc.
  • Advance payments
    • Tax credit for childcare expenses
    • Tax credit for home-support services for seniors
    • Work premium tax credits
  • Solidarity tax credit and RL-31 slips
  • Tax credit for the treatment of infertility
  • Shelter allowance program
  • Québec education savings incentive
Québec City 418 659-6299 Québec City 418 266-1016
Montréal 514 864-6299 Montréal 514 940-1481
Elsewhere in Canada or the United States 1 800 267-6299 (toll-free) Elsewhere in Canada or the United States 1 855 291-6467 (toll-free)
Service hours Monday to Friday:
8:30 a.m. to 4:30 p.m.
Service hours Monday to Friday:
8:30 a.m. to 4:30 p.m.
Persons with a hearing impairment
Montréal 514 873-4455
Elsewhere 1 800 361-3795 (toll-free)

See the list of holidays to find out when our client services are closed.

By mail
Montréal, Laval, Laurentides, Lanaudière and Montérégie:
Direction principale des relations avec la clientèle des particuliers
Revenu Québec
C. P. 3000, succursale Place-Desjardins
Montréal (Québec)  H5B 1A4
Québec City and other regions:
Direction principale des relations avec la clientèle des particuliers
Revenu Québec
3800, rue de Marly
Québec (Québec)  G1X 4A5
By secure email
At our office

Édifice Jos-Montferrand 
170, rue de l'Hôtel-de-Ville, 6e étage
Gatineau (Québec)  J8X 4C2

Map Gatineau

Monday to Friday: 10:00 a.m. to 4:30 p.m.

Come in-we're open!

Our offices will be open during the construction work, which is slated to last until September 2018.

We apologize for any inconvenience and thank you for your understanding.

5, Place-Laval, bureau 147
Laval (Québec)  H7N 5Y3

Map Laval

Monday to Friday: 10:00 a.m. to 4:30 p.m.

Place-Longueuil
825, rue Saint-Laurent Ouest
Longueuil (Québec)  J4K 2V1

Map Longueuil

Monday to Friday: 10:00 a.m. to 4:30 p.m.

Complexe Desjardins
Tour Nord, basilaire 1
150, rue Sainte-Catherine Ouest 
Montréal (Québec)  H2X 3Y2

Map Montréal (centre)

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.

Wednesday: 10:00 a.m. to 4:30 p.m.

Village olympique, pyramide Est, bureau 4000
5199, rue Sherbrooke Est
Montréal (Québec)  H1T 3X3

Map Montréal (est)

Monday to Friday: 10:00 a.m. to 4:30 p.m.

Les Galeries Saint-Laurent
2215, boulevard Marcel-Laurin
Saint-Laurent (Québec)  H4R 1K4

Map Montréal (ouest)

Monday to Friday: 10:00 a.m. to 4:30 p.m.

Édifice Les façades de la gare, bureau 045
400, boulevard Jean-Lesage
Québec (Québec)  G1K 8W1

Map Québec

Monday to Friday: 10:00 a.m. to 4:30 p.m.

3800, rue de Marly
Québec (Québec)  G1X 4A5

Map Québec (Sainte-Foy)

Monday to Friday: 10:00 a.m. to 4:30 p.m.

212, avenue Belzile, bureau 250
Rimouski (Québec)  G5L 3C3

Map Rimouski

Monday to Friday: 10:00 a.m. to 4:30 p.m.

19, rue Perreault Ouest, RC
Rouyn-Noranda (Québec)  J9X 2T3

Map Rouyn-Noranda

Monday to Friday: 10:00 a.m. to 4:30 p.m.

1920, boulevard Mellon
Jonquière (Québec)  G7S 3H3

Map Saguenay

Monday to Friday: 10:00 a.m. to 4:30 p.m.

855, boulevard Industriel
Saint-Jean-sur-Richelieu (Québec)  J3B 7Y7

Map Saint-Jean-sur-Richelieu

Monday to Friday: 10:00 a.m. to 4:30 p.m.

391, avenue Brochu, bureau 1.02
Sept-Îles (Québec)  G4R 4S7

Map Sept-Îles

Monday to Friday: 10:00 a.m. to 4:30 p.m.

2665, rue King Ouest, 4e étage
Sherbrooke (Québec)  J1L 2G4

Map Sherbrooke

Monday to Friday: 10:00 a.m. to 4:30 p.m.

101, rue du Roi
Sorel-Tracy (Québec)  J3P 6N5

Map Sorel-Tracy

Monday to Friday: 10:00 a.m. to 4:30 p.m.

225, rue des Forges, bureau 400
Trois-Rivières (Québec)  G9A 2G7

Map Trois-Rivières

Monday to Friday: 10:00 a.m. to 4:30 p.m.

See the list of holidays to find out when our client services are closed.

Notice to persons with disabilities

We strive to offer quality services that are tailored to your needs. For example, certain documents are available in alternate formats, and we can provide special assistance if required, all free of charge. Click Accessibility to learn more.

Fair. For all.

One vision. Concrete actions.

Read all about how we work to support and inform you. Our vision and values guide us as we carry out our role.

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