Contact Us – Support Payments – Individuals

Frequently asked questions

Didn't find what you were looking for? We can help!

You need a valid power of attorney if you contact us about another person's file.

By telephone

All regions:

1 800 488-2323

Hours of availability for telephone service

Monday to Friday:

8:30 a.m. to 4:30 p.m.

See the list of holidays to find out when our client services are closed.

Note

To confirm your identity and guarantee the confidentiality of your information, you'll need two recent documents from us, such as:

a notice of assessment
an account statement
another document we sent you

If you can't provide the required information, we will not be able to provide you with information about your file or make changes to it.

By mail

Payments by cheque

Fonds des pensions alimentaires
Revenu Québec
C. P. 25400, succursale Terminus
Québec (Québec) G1A 0A8

Fonds des pensions alimentaires
Revenu Québec
C. P. 8000, succursale Place-Desjardins
Montréal (Québec) H5B 0A7

By secure email

You're registered for My Account for individuals

Before contacting us, see our FAQs or check out the online services in My Account since those resources can probably give you the tax information you need.

To contact us, select By Secure Email under Contact Us at the bottom of all pages in My Account.

Access My Account for individuals

You're not registered for My Account for individuals

Write to us by secure email

We cannot provide personal or confidential information in emails sent to your personal address. If you would like information about your tax file, please call us.