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The Charter of the French language and its regulations govern the consultation of English-language content.

Shelter Allowance Payments

If you send us a completed application and are entitled to the shelter allowance, it will be paid to you by cheque or direct deposit. If you want to receive your allowance by direct deposit, complete the Request for Direct Deposit (LM-3-V).

The allowance is based on your family income, your family situation and the percentage of your income you spend on housing. We will determine your eligibility and the amount of your allowance when we review your application. The payment frequency is based on the amount of your allowance.

If you apply between October 1, 2023, and September 30, 2024, the shelter allowance will be paid retroactively. You will receive the amounts you were entitled to since October 1, 2023, upon your first payment.

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