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The Charter of the French language and its regulations govern the consultation of English-language content.

Your Rights Are Our Priority!
IN-602-V

This brochure serves as an introduction to the Bureau de la protection des droits de la clientèle and its services.

Note

Our downloadable documents may not comply with Web accessibility standards. If you are having problems using them, please contact us.

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2016-10 version

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One mission. Concrete actions.

Read all about how we work to support and inform you. Our vision and values guide us as we carry out our role.

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