Report a breach of confidentiality – Individuals

If you witness or are the victim of a breach of confidentiality related to the use of our online services, report it to us. Examples include:

  • unauthorized access to someone else's information while using our online services
  • a technological failure in our online services

Contact us at one of the numbers given below.

Service hours (Monday through Friday: 8:30 a.m. to 4:30 p.m.)

Québec City area: 418 659-6299

Montréal area: 514 864-6299

Elsewhere: 1 800 267-6299 (toll-free)

Outside service hours due to an urgent situation (evenings, weekends and holidays)

1 855 654-7693 (toll-free)

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