If you operate one or more restaurant establishments, you must comply with the mandatory billing obligations in the restaurant sector and apply the related rules in each of your establishments, regardless of whether you are registered for the QST.

These obligations also apply to you if you are a person who ordinarily makes supplies of property or services in, at the entrance of or near a restaurant establishment where alcoholic beverages are provided under a bar permit, according to an agreement entered into with the operator of the establishment or a person related to the operator.

If you fail to meet your obligations, you are liable to penalties, fines and other types of sanctions.

Using required equipment

HIf you are an operator or a person subject to mandatory billing and you are a QST registrant, you must:

• equip your restaurant establishment with a certified sales recording system (SRS) and keep it in good working order; or
• have a certified SRS that allows you to meet your obligations.

The sanction for non-compliance is a $2,000 to $100,000 fine, combined or not with a maximum of six months in prison.

Sending prescribed information

If you are an operator or a person subject to mandatory billing and you are a QST registrant, you generally must send us the following information through your certified SRS:

• all your transactions containing the prescribed information for the supply of a meal, property or service, within the prescribed time;
• any revision, cancellation or correction of a transaction.

The sanctions for non-compliance are:

• a $300 penalty;
• a $2,000 to $100,000 fine, combined or not with a maximum of six months in prison;
• a security for continuance of a registration certificate (Tax Administration Act);
• suspension or revocation of a registration certificate (Tax Administration Act). 

Giving customers a bill or credit note

If you are not registered for the QST

If you are an operator or a person subject to mandatory billing and you are not a QST registrant, you must generally:

• give every customer a bill or credit note within the prescribed time;
• make sure the bill or credit note contains the prescribed information for taxable supplies of meals, property or services;
• keep a copy of each bill or credit note.

The sanctions for non-compliance are:

• a $100 penalty;
• a $300 to $5,000 fine;
• a $1,000 to $10,000 fine (for a second offence within five years);
• a $5,000 to $50,000 fine (for subsequent offences within five years). 

You must also keep paper or electronic copies of all bills and credit notes, as well as supporting documents for your transactions, for six years after the last year they cover.

If you use generic terms on your bills or credit notes (such as “daily special No. 1” or “table d'hôte No. 2”) to describe the food or beverages sold or the property or services supplied, you must keep a copy of all your menus and other similar documents.

The sanctions for non-compliance are:

• a $200 penalty;
• a $400 to $5,000 fine;
• a $2,000 to $10,000 fine (for a second offence within five years);
• a $5,000 to $25,000 fine (for subsequent offences within five years). 

If you are registered for the QST

If you are an operator or a person subject to mandatory billing and you are a QST registrant, you generally must:

• give every customer, within the prescribed time, a bill or credit note produced using a certified SRS;
• make sure the bill or credit note contains the prescribed information for taxable supplies of meals, property or services.

The sanctions for non-compliance are:

• a $100 penalty;
• a $300 to $5,000 fine;
• a $1,000 to $10,000 fine (for a second offence within five years);
• a $5,000 to $50,000 fine (for subsequent offences within five years);
• a security for continuance of a registration certificate (Tax Administration Act);
• suspension or revocation of a registration certificate (Tax Administration Act).

You must also keep paper or electronic copies of all bills and credit notes, as well as supporting documents for your transactions, for six years after the last year they cover.

If you use generic terms on your bills or credit notes (such as “daily special No. 1” or “table d'hôte No. 2”) to describe the food or beverages sold or the property or services supplied, you must keep a copy of all your menus and other similar documents.

You cannot print or send the same bill or credit note more than once by any technological means, but you can print a copy for the customer. Reproduction of the bill or credit note can only be done using your certified SRS and the document must say “REPRODUCTION.”

If you want, you can print and keep an additional copy of the bill or credit note, to facilitate bookkeeping, for example. This copy is a “duplicate” and must never be given to the customer. It must say “***COPIE DU COMMERÇANT***” and “NE PAS REMETTRE AU CLIENT.” As with copies of bills and credit notes, duplicates must be printed using your certified SRS.

The sanctions for non-compliance are:

• a $200 penalty;
• a $400 to $5,000 fine;
• a $2,000 to $10,000 fine (for a second offence within five years);
• a $5,000 to $25,000 fine (for subsequent offences within five years). 

Displaying or providing the user report and sending it to us

If you are an operator or a person subject to mandatory billing and you are a QST registrant, in addition to sending us the prescribed information for the user report, in the prescribed manner and within the prescribed time, you must:

• display the report, containing the prescribed information, on your certified SRS for the person authorized by Revenu Québec; or
• give the authorized person a print copy of the report or send them the report electronically (by email, for example).

The sanctions for non-compliance are:

• a $300 penalty;
• a $1,000 to $10,000 fine, if you refuse to display, provide or send a copy of the user report;
• a $2,500 to $250,000 fine, if information in the report is inaccurate or incomplete.

Entering into and reporting information about an agreement

In addition to the above obligations, if you operate an establishment where alcoholic beverages are provided under a bar permit and you are a QST registrant, you must:

• report information about the entering into, change or expiry of an agreement entered into with a person that ordinarily makes taxable supplies of admissions, property or services in, at the entrance of or near your establishment, using the prescribed form or a certified SRS (this same obligation applies to such agreements entered into with a person related to you);
• enter into an agreement with any person that supplies property or services on an exceptional basis and send us the prescribed information about the agreement.

The sanctions for non-compliance are:

• a $300 penalty;
• a $300 to $5,000 fine;
• a $1,000 to $10,000 fine (for a second offence within five years);
• a $5,000 to $50,000 fine (for subsequent offences within five years);
• a $2,000 to $100,000 fine, combined or not with a maximum of six months in prison;
• a security for continuance of a registration certificate (Tax Administration Act);
• suspension or revocation of a registration certificate (Tax Administration Act).