Shelter Allowance Program
The shelter allowance program is for low-income individuals and families who spend too much of their budget on housing. It is open to homeowners, tenants and boarders.
For the period from October 1, 2021, to September 30, 2022, the program provides up to $100 per month in financial assistance. For the period from October 1, 2022, to September 30, 2023, the financial assistance is $100, $150 or $170 per month.
Only one person per couple can apply. The amount you are entitled to will be the same regardless of who files the application.
To apply, complete form LEX-165-V, Shelter Allowance Application.
Note that you may also need to complete form LEZ-14-V, Statement of Rent, if any of following situations apply to you:
- You are renting a room, an apartment or a house.
- You live in a mobile home on rented land.
Send the form(s) along with the documents listed in the Checklist (LEX‑170‑V) to us at the following address:
C. P. 6800. succursale Place-Desjardins
Montréal (Québec) H5B 1J5
If you prefer to receive the forms by mail, call us at one of the following phone numbers:
- Montréal area: 514 940-1481
- Québec City area: 418 266-1016
- Elsewhere in Canada and the U.S.: 1 855 291-6467
Select option 9, then option 2, then option 2 again.
You can call our client services Monday to Friday from 8:30 a.m. to 4:30 p.m.
Even if you already receive the shelter allowance, you must file a new application every year to continue receiving it. We will send you the forms to complete when the time comes. You do not have to download them from our website or contact us.
Once we have received your complete application, we will pay the shelter allowance by cheque or direct deposit at the beginning of each month. If you want to receive your allowance by direct deposit, complete form LEZ-15-V, Request for Direct Deposit.
You must call us right away at one of the phone numbers listed above if, between the time you submit your application and October 1, 2023:
- you move into subsidized housing;
- you and your spouse separate;
- you leave Québec; or
- you are confined to a prison or similar institution.
You can use My Account for individuals to view your shelter allowance file, which includes the status of your shelter allowance application, the date and amount of your last payment and any notices of determination sent to you.