Handling of Support-Payment Files
A judgment awarding support is first registered with the Ministère de la Justice. The courthouse then sends us a copy of the judgment and we proceed with collecting the support. The following is an overview of how we handle support files:
| Steps | Actions |
|---|---|
| 1. Receive the judgment | We make sure the copy of the judgment is complete, so that the terms of support are complied with. |
| 2. Prepare the file | We check and update the information in the file. |
| 3. Assign the file | We assign the file to a Revenu Québec employee who will contact the debtor of support and the creditor of support within a few days. |
| 4. Determine the collection procedure | If the debtor is a salaried employee, we send a deduction notice to his or her employer. In this way, regular support payments and any arrears will be deducted directly from the debtor's pay. If the debtor is not a salaried employee, we send the debtor a payment order. The order requires the debtor to make the regular support payments and to pay any arrears. |
| 5. Collect the amounts | In the case of a deduction notice, the employer remits the amount to us. In the case of a payment order, the debtor makes payments directly to us. |
| 6. Pay the support | We pay the support amounts to the creditor by cheque or direct deposit, on the 1st and the 16th of each month. |
Use the online service in My Account for individuals to register for direct deposit of support payments directly into your personal bank account.