Published | Category : Other

Flexibility Measures for Individuals and Businesses

Québec City, March 17, 2020 – To simplify the lives of individuals and businesses affected by the exceptional situation stemming from COVID-19, the government has asked Revenu Québec to apply flexibility measures for individuals and businesses in Québec during income tax filing season.

Measures aimed at individuals

  • The deadline for producing and filing income tax return is postponed to June 1, 2020.
  • For individuals and individuals in business, the deadline for applying balances due related to income tax returns for the 2019 taxation year is postponed to July 31, 2020.
  • For those who must pay tax instalments, the payment of the June 15, 2020 tax instalment is suspended until July 31, 2020. The date and terms of payment of this amount will be announced shortly. Individuals will have a reasonable period of time to pay the amount due.

The terms and conditions of the flexibility measures can be consulted in the Information Bulletin published by the Ministère des Finances at

Individuals who anticipate a tax refund are urged to file their income tax returns promptly to obtain such refunds. For those who receive amounts from social programs such as the solidarity tax credit and the family allowance, Revenu Québec will ensure that the payments are made as planned on July 1, despite the postponement of the income tax return filing deadline.

Measures aimed at businesses

In the case of businesses, the payment of tax instalments and taxes due as of today is suspended until July 31, 2020. The date and terms of payment will be announced shortly. Businesses will have a reasonable period of time to pay the amounts due.

Measures aimed at tax return preparers and tax return preparation sessions

Relief measures have also been provided for tax preparers. To limit in-person contact, Revenu Québec will now allow preparers to use an electronic signature on some forms that their clients must sign. The forms in question are form TP-1000.TE-V (for individuals) and form CO-1000.TE (for corporations).

Moreover, Revenu Québec and the Canada Revenue Agency accept the decision of community-based organizations that are suspending tax return preparation sessions, again with a view to limiting travel and contacts with the clientele. However, this situation could change in the coming weeks, considering the postponement of the income tax return filing deadline and depending on how the situation evolves.

A tailored approach

Revenu Québec will also adapt its own approach by limiting its audit and collection activities. With regard to collection measures, Revenu Québec will be open to extending payment agreements on a case-by-case basis. 

Client services

Clients are invited to use Revenu Québec's online services, if possible, instead of going to our offices, which remain open. In addition to minimizing health risks, online services ensure files and payments are processed faster.

Revenu Québec is applying a series of strict, additional protection and disinfection protocols in its client services offices to support everyone affected by this exceptional situation and contribute to the government's efforts to stop COVID-19 from spreading.

For more information, call Revenu Québec toll-free at:

  • 1 800 267-6299 (individuals)
  • 1 800 567-4692 (businesses, employers and mandataries)

Measures for employees

As an employer, Revenu Québec must ensure the health and safety of its employees while continuing to provide crucial public and government services.

Below are some of the measures we have put in place:

  • Employees with secure equipment and network access are authorized to work from home as much as possible.
  • Meetings of over 250 people have been cancelled in favour of conference calls or video conferencing. 
  • Additional protection measures have been implemented in our client services offices in accordance with government-wide guidelines to maximize virus containment.  
  • A committee is closely monitoring the situation, with members meeting daily to enact measures and update employees as needed.

Revenu Québec wishes to thank all of its employees for their continued commitment to the organization's mission.


  • On March 11, 2020, the Premier established an economic vigilance team comprising eight ministers.
  • The team will examine and monitor the global economic situation and, depending on different possible scenarios, determine the best measures to support the Québec economy.


“The flexibility measures announced today seek to afford taxpayers respite during this turbulent period during which priority must be given to compliance with the directives of the Direction de la santé publique. They are part of an array of economic measures that will be implemented in the coming days to help workers and businesses to get through this unprecedented crisis.”

Eric Girard, Minister of Finance

Fair. For all.

Revenu Québec plays a key role in Québec's economic and social development by helping individuals and businesses understand and meet their tax obligations. We make sure that everyone pays their fair share and benefits from our programs and services.

One mission. Concrete actions.

Read all about how we work to support and inform you. Our vision and values guide us as we carry out our role.

Veuillez patienter