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The Importance of Confidentiality to Revenu Québec

Protecting the information reported by individuals and businesses is of paramount importance to Revenu Québec. Revenu Québec makes sure that all personnel abide by the confidentiality rules in effect and is continually striving to maintain the relationship of trust that it has established over the years with its various clienteles. That trust is due, in large part, to the exemplary conduct of Revenu Québec staff, which is why all newly hired employees are promptly called upon to sign a confidentiality statement that sets out the principal rules of confidentiality and information security.

Every year, an awareness campaign takes place at Revenu Québec from October through February. The 2013-2014 campaign was called Campagne de sensibilisation à la confidentialité, à la sécurité de l'information et aux autres règles de déontologie (campaign to raise awareness about rules of confidentiality, information security and other rules of professional conduct) with the slogan “Ma bonne conduite, ma carte de visite” (good conduct is my calling card). The campaign aimed to reinforce good conduct and provide information to employees and managers to help them understand and comply with the rules of confidentiality and information security and other rules of professional conduct.

Over the course of the campaign, a number of awareness-raising activities took place. All staff members present for the campaign were made aware of the importance of rules of confidentiality, information security rules and other rules of professional conduct. They were also called upon to renew their commitment to protect information confidentiality.

Revenu Québec's confidentiality-promoting activities have served to bring to the fore how essential the annual campaign is when it comes to reminding staff about a number of matters, including the existence of rules of confidentiality and information security. It is the responsibility of all Revenu Québec employees to abide by all rules of professional conduct and to maintain the relationship of trust that has been established with individuals and businesses.

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