Refund Info-Line

To use this service

Access Service

Purpose of the serviceTo obtain information on the processing status of a personal income tax return for the current taxation year 
UsersIndividuals and individuals in business (self-employed persons)
Required information

You must provide one of the following:

  • your social insurance number and your access code 
  • your social insurance number, your date of birth and the amount on line 199 of your income tax return for the current year
NoteYou can also use My Account to obtain information on the processing status of your income tax return.
Important
  • You can get your access code by using our automated telephone service, which is available at 418 654-9754 (Québec City area), at 514 864-3689 (Montréal area) or, toll-free, at 1 888 811-7362 (elsewhere).
  • If you do not have your access code, you can get one by using the Access Code Info-Line online service.

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