You have the right to authorize another person to access the confidential information and documents about you in our files or to act on your behalf.
You can choose anyone as your representative, no justifications needed, so long as the person is eligible to do so. Your representative can therefore be a friend, relative or professional, and you can authorize him or her to act on your behalf in any or all of your interactions with us.
In all cases, to guarantee that the information in your file remains confidential, we will only communicate information to your representative once we have proof that he or she is duly authorized to act on your behalf.
To appoint a representative, you can either use the Grant an Authorization or a Power of Attorney service or the service for managing authorizations and powers of attorney in My Account for businesses, or file a Power of Attorney, Authorization to Communicate Information, or Revocation (form MR-69-V).