New Technological Solution – Mandatory Billing in the Restaurant Sector
A new technological solution for the mandatory billing measures will be phased in for the restaurant sector as of late 2022. If you operate a restaurant establishment (such as a bar, restaurant or catering business), you will have to use the solution.
The solution is intended to address the fact that the sales recording module (SRM) is obsolete while reducing red tape for operators.
It will feature the following:
- a certified sales recording system (SRS) to gather transaction data and send it securely to a cloud-computing environment (the “WEB-SRM”);
- data validation and retention by the WEB-SRM, which will send us the data securely;
- a system to integrate WEB-SRM data into our informational environment.
Once the solution is rolled out, operators will still be required to give their customers a bill after each transaction but can choose to provide either an electronic or paper bill, which must be produced using a certified SRS.
To ensure the solution works well and fits the operating practices, work environments and billing systems in the restaurant sector, a pilot project will be carried out in summer 2022, and we need you to participate.
Your comments about your first-hand experiences with the solution will help us identify possible problems and solve them with you.
You do not need any particular technical skill to take part in the pilot project.
The pilot project on mandatory billing in the restaurant sector will run from May to August 2022.
How the project works
Each establishment can continue to operate normally throughout the pilot project.
After each transaction, participants must enter data in their establishment's SRS, produce a paper or electronic bill and give it to the customer. They must then send us the transaction data.
Operators will no longer have to file periodic sales summaries since the solution will already send us the data in a confidential and secure manner. In addition, operators can easily see transaction data in My Account for businesses.
Each participant must agree to complete a short questionnaire about their experience each month.
We will carry out inspections to ensure that both the solution and the procedures that will be rolled out for the entire restaurant sector work well.
Benefits for particpants
You'll enjoy the following benefits if you take part in the pilot project:
- The cost of purchasing and installing the necessary equipment at your establishment will be reimbursed in full (you can keep the equipment afterwards).
- You will be given personalized and proactive support to help you understand the mandatory billing measures before they are officially rolled out.
- You will be able to use My Account for businesses to view the transaction data sent during the pilot project.
For more information about the pilot project, contact us.
You can apply to participate in the pilot project if you:
- operate a restaurant establishment and currently use a sales recording module (SRM);
- operate a food truck; or
- intend to operate a restaurant establishment or food truck during the pilot project.
How to apply
See the email sent by your governing association or contact us.
You must provide the following information:
- the name, business name and address of the establishment applying to participate in the pilot project;
- the type of establishment (restaurant, bar, food truck, etc.);
- the identification and file numbers (e.g. 1234567890TQ0001);
- the number of SRMs in the establishment;
- the type of SRS used (cash register, touchscreen computer, tablet, etc.) and the name of any software;
- the first name, last name, position, email address and phone number of the contact person.
The deadline to apply is September 1, 2021.
If you are selected, we will contact you for more information about your establishment.
To ensure proper representation of the various types of establishments (restaurants, bars, etc.), services (table, delivery, etc.) and regions, participants will be selected using the criteria below. This will help us ensure that the measures are suitable and fair for all.
Candidates must be available to carry out certain tasks throughout the pilot projet.
GST and QST registration
Candidates already operating a restaurant establishment must be registered for the GST and QST when they apply. Operators of a new establishment must be registered before the pilot project begins.
Type of establishment
Participants will be chosen based on the type of establishment they operate. The pilot project covers the following establishments:
- food trucks
Type of services
Participants will be chosen based on the type of services they offer. The pilot project covers the following services:
- table service
- counter service
- delivery by the establishment
- delivery by a third party
- catering service
Type of supplies
Participants will be chosen based on the type of supplies they make.
Participants will be selected according to region.
Type of equipment
Since participants will have to use an SRS we have certified, they must specify the developer of their equipment and whether they would be willing to use another product. This way, we can contact the developer to ensure the product is certified on time so that those interested can take part in the pilot project.
If candidates have the same profile, we will select those who make the greatest number of monthly transactions. We will also be looking for a wide range of SRSs.