Mandatory Billing
Do you have questions about mandatory billing in the restaurant or remunerated passenger transportation sectors?
Frequently asked questions
Restaurant sector
- I am closing my restaurant. What do I do with my SRM?
- Can I sell an SRM to another restaurant operator?
- How do I transmit Sommaires périodiques des ventes (periodic sales summary reports) online?
- How do I apply for the cancellation or waiver of penalties related to the Sommaire périodique des ventes (periodic sales summary report)?
- My SRM is defective. What do I do?
Remunerated passenger transportation sector
- Who do the mandatory billing measures in the remunerated passenger transportation sector cover?
- When will the new mandatory billing measures take effect?
- What equipment is required under the mandatory billing measures?
- Is there a program to help operators comply with the new measures?
Didn't find what you were looking for? We can help!
By telephone
Hours of availability for telephone service
General Information
Monday, Tuesday, Thursday and Friday:
8:30 a.m. to 4:30 p.m.
Wednesday:
10:00 a.m. to 4:30 p.m.
Technical Support
Monday, Tuesday, Thursday and Friday:
8:00 a.m. to 6:00 p.m.
Wednesday:
10:00 a.m. to 6:00 p.m.
See the list of holidays to find out when our client services are closed.