Mandatory Billing
Do you have questions about mandatory billing in the restaurant or remunerated passenger transportation sectors?
Frequently asked questions
Restaurant sector
- I am closing my restaurant. What do I do with my SRM?
- Can I sell an SRM to another restaurant operator?
- How do I transmit Sommaires périodiques des ventes (periodic sales summary reports) online?
- How do I apply for the cancellation or waiver of penalties related to the Sommaire périodique des ventes (periodic sales summary report)?
- My SRM is defective. What do I do?
Remunerated passenger transportation sector
- Who do the mandatory billing measures in the remunerated passenger transportation sector cover?
- What equipment is required under the mandatory billing measures?
- Is there a program to help operators comply with the new measures?
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By telephone
Hours of availability for telephone service
General Information
Monday, Tuesday, Thursday and Friday:
8:30 a.m. to 4:30 p.m.
Wednesday:
10:00 a.m. to 4:30 p.m.
Technical Support
Monday, Tuesday, Thursday and Friday:
8:00 a.m. to 6:00 p.m.
Wednesday:
10:00 a.m. to 6:00 p.m.
See the list of holidays to find out when our client services are closed.