Technical Support – Individuals

Frequently asked questions:

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By telephone
Québec City:
418 659-6299
514 864-6299
Elsewhere in Canada or the United States:
1 800 267-6299 (toll-free)

Technical support hours

From April 6 to May 7,  2021 8:00 a.m. to 6:00 p.m.
April 28 and 29, 2021 7:30 a.m. to 7:00 p.m.
April 30, 2021 7:30 a.m. to 10:00 p.m.

As of March 23, 2020, and for an indefinite period of time, our technical support and NetFile Québec hours will be as follows:

Monday to Friday
8:30 a.m. to 4:30 p.m.

See the list of holidays to find out when our client services are closed.

By secure email
Automatic telex system (ATS) for the hearing impaired

Automatic telex system (ATS)

514 873-4455
Elsewhere in Canada or the United States:
1 800 361-3795 (toll-free)

Fair. For all.

One vision. Concrete actions.

Read all about how we work to support and inform you. Our vision and values guide us as we carry out our role.

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