Technical Support – Individuals
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If you witness or are the victim of a breach of confidentiality related to the use of our online services, visit the Report a Breach of Confidentiality page.
Frequently asked questions
- How will I receive my notice of assessment?
- What software can I use to file my income tax return using NetFile Québec?
- Do I need an access code to file my income tax return using authorized software?
- How do I sign up for My Account for individuals?
- When can I file my income tax return using NetFile Québec?
- How can I check the status of my income tax return?
By telephone
Technical support hours
See the list of holidays to find out when our client services are closed.
By secure email
You're registered for My Account for individuals
Before contacting us, see our FAQs or check out the online services in My Account since those resources can probably give you the tax information you need.
To contact us, select By Secure Email under Contact Us at the bottom of all pages in My Account.
Access My Account for individuals
You're not registered for My Account for individuals
We cannot provide personal or confidential information in emails sent to your personal address. If you would like information about your tax file, please call us.