Technical Support – Individuals
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Frequently asked questions
- How will I receive my notice of assessment?
- What software can I use to file my income tax return using NetFile Québec?
- Do I need an access code to file my income tax return using authorized software?
- How do I sign up for My Account for individuals?
- When can I file my income tax return using NetFile Québec?
- How can I check the status of my income tax return?
Technical support hours
See the list of holidays to find out when our client services are closed.
So we can process your request more efficiently, do not send us a secure email in the following situations (call us instead):
- You are experiencing technical difficulties sending us a supporting document by secure email.
- You have questions about your file, and we have to confirm your identity before answering them.
- You are contacting us about someone else's file (we can answer your questions only if you have a valid power of attorney).