Support Payments — Individuals
Frequently asked questions:
- How do I have a support judgment modified or cancelled?
- I've stopped receiving my support payments. What do I do?
- How do I have my support payments deposited directly into my bank account?
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Hours of availability for telephone service
See the list of holidays to find out when our client services are closed.
To confirm your identity and guarantee the confidentiality of your information, you'll need two recent documents from us, such as:
- a notice of assessment
- an account statement
- another document we sent you
If you can't provide the required information, we will not be able to provide you with information about your file or make changes to it.
Payments by cheque
Fonds des pensions alimentaires
Revenu Québec
C. P. 25400, succursale Terminus
Québec (Québec) G1A 0A8
Fonds des pensions alimentaires
Revenu Québec
C. P. 8000, succursale Place-Desjardins
Montréal (Québec) H5B 0A7
Other documents
Revenu Québec
C. P. 25600, succursale Terminus
Québec (Québec) G1A 0B4
Revenu Québec
C. P. 6000, succursale Place-Desjardins
Montréal (Québec) H5B 0B4
So we can process your request more efficiently, do not send us a secure email in the following situations (call us instead):
- You are experiencing technical difficulties sending us a supporting document by secure email.
- You have questions about your file, and we have to confirm your identity before answering them.
- You are contacting us about someone else's file (we can answer your questions only if you have a valid power of attorney).
To help in the fight against COVID-19, we have closed our service centres indefinitely. You can, however, continue to drop documents off in our mail chutes and use our online services in My Account for individuals and My Account for businesses. You can also contact our client services.
See Coronavirus Disease (COVID-19) for more information about the measures we have adopted.
Monday to Friday: 10:00 a.m. to 4:30 p.m.
See the list of holidays to find out when our client services are closed.