Filing a complaint

Frequently asked questions:

Didn't find what you were looking for? Do you want to file a complaint? We can help!

By telephone
Québec City:
418 652-6159
1 800 827-6159 (toll-free)

Persons with a hearing impairment

514 873-4455
1 800 361-3795 (toll-free)

Hours of availability for telephone service

Monday to Friday:
8:30 a.m. to noon
1:00 p.m. to 4:30 p.m.

See the list of holidays to find out when our client services are closed.

By fax
Québec City:
418 577-5053
1 866 680-1860 (toll-free)
By mail

Bureau de la protection des droits de la clientèle 
Revenu Québec
3800, rue de Marly, secteur 3-4-5
Québec (Québec)  G1X 4A5

By secure email

Fair. For all.

One vision. Concrete actions.

Read all about how we work to support and inform you. Our vision and values guide us as we carry out our role.

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