Filing a complaint

Frequently asked questions:

Didn't find what you were looking for? Do you want to file a complaint? We can help!

By telephone
Québec City:
Elsewhere:
1 800 827-6159 (toll-free)

Hours of availability for telephone service

Monday to Friday:
8:30 a.m. to noon
1:00 p.m. to 4:30 p.m.

See the list of holidays to find out when our client services are closed.

By fax
Québec City:
418 577-5053
Elsewhere:
1 866 680-1860 (toll-free)
By mail

Bureau de la protection des droits de la clientèle 
Revenu Québec
3800, rue de Marly
Québec (Québec)  G1X 4A5

By secure email
Automatic telex system (ATS) for the hearing impaired

Automatic telex system (ATS)

Montréal:
514 873-4455
Elsewhere in Canada or the United States:
1 800 361-3795 (toll-free)

Fair. For all.

One vision. Concrete actions.

Read all about how we work to support and inform you. Our vision and values guide us as we carry out our role.

Veuillez patienter