Contact Us: Money-Services Business Licence
You may need to contact us when you apply for a money-services business (MSB) licence. Below are the main situations where you may need to contact us, and the ways how.
You can send us documents by secure email or by mail.
By secure email
Secure email must be initiated by one of our employees. If you want to send us documents by secure email, call us at 1 800 567-4692 (option 5). You will be given instructions on how to register for our secure messaging service.
Mail your documents to the following address:
C. P. 25900, succursale Terminus
Québec (Québec) G1A 0B9
If you need to make an online payment and do not have a payment code, call us at 1 800 567-4692 (option 5) to get one.
If the MSB's business plan includes cryptocurrency, you will need to submit certain additional documents with your licence application. For more information, call us at 1 800 567-4692 (option 5).
If you have any other questions about an MSB licence, call us at 1 800 567-4692 (option 5).