Contract with a Customer

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End of note

If you make trips under a verbal or written contract with a customer that allows payment to be deferred until a time other than the end of the trip, select Tarif fixe par contrat (Contract rate) in your sales recording system (SRS). This will group all trips under the contract and send them in one or two batches.

When to send prescribed information

If all the prescribed information that must appear on the bill is known when the contract is entered into and payment is made in full at that time, you must send the prescribed information for all trips to the WEB-SRM immediately after the contract is signed. This is a closing receipt.

However, if all the prescribed information that must appear on the bill is not known when the contract is entered into, you must send the known information to the WEB-SRM immediately after the contract is signed, including estimated amounts, and send the remaining information immediately before you give the customer the bill.

Note

If the contract provides for billing periods, you must follow these steps at the start and end of each period rather than at the start and end of the contract.

End of note

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