Acquisition of an SRM

You can acquire a new or used sales recording module (SRM).

The SRM is a mini PC (model AEC-6822) manufactured by AAEON and secured by IBM Canada using a padlock showing a unique number and the Revenu Québec logo. To comply with legal requirements, the device must have all the SRM software provided by Revenu Québec and the software must be up to date.

To work properly, an SRM must be connected to a sales recording system (SRS), that is, a cash register, a point-of-sale (POS) system or any other system having the same features, as well as a receipt printer. These devices must be compatible with the SRM.

The SRM is designed to:

  • receive data related to various commercial transactions;
  • record commercial transaction information (for example, total amount of sales, total amount of applicable tax) in secure data storage; and
  • send the receipt printer the information required to print a bill.

To learn how to set up and use the SRM, see the SRM User Guide (IN-577-V) or watch our how-to videos on YouTube (available in French only) on YouTube.

Data viewer

The data viewer, which is only available in French, is for people who want to consult copies of their SRM data, such as:

  • partial or full data;
  • backup copies; and
  • recovered data copies made by IBM.

To learn how to set up and use the SRM, see the SRM User Guide (IN-577-V) or watch our how-to videos on YouTube (available in French only).


To acquire a new SRM, you must contact an SRM installer authorized by Revenu Québec.

The price of an SRM is not set by the Québec government. However, the Québec government and IBM Canada entered into an agreement in May 2010 that established the price that an SRM installer must pay to the supplier for each of the following products and services:

Products and services offered by IBM Canada to SRM installers authorized by Revenu Québec Price that the installer must pay to IBM Canada1
SRM (including the display station, the power supply, and the 5-year warranty that begins the day the SRM is first activated) $1,218.40
Estimate to repair any components not covered by the warranty on the SRM $41.53
Recovery of SRM data (including shipping of the required DVD) $97.00
Replacement of a security seal $30.42
Replacement or additional display station $116.45
Replacement or additional power supply $38.76
Replacement SRM $1,194.99
Rate for technicians $230/hour

The prices listed above are subject to change without notice and may not include installer service fees.

Used SRM

Used SRMs can be purchased from individuals, businesses or SRM installers.

Make sure the former owner has reinitialized the used SRM so that you can have it activated in your name. If you use an SRM that is not activated in your name, you may be liable to punitive measures.

If the message "MEV – Appuyez sur une touche pour ouvrir une session" (SRM – press a button to open a session) is shown on the display station a few minutes after the MEV is turned on, the SRM has not been reinitialized. If that is the case, ask the former owner to reinitialize it.


There is an easy way to see whether or not a used SRM has been reinitialized. Simply power on the SRM and connect the display station to one of the USB ports on the SRM. If the SRM has been reinitialized, it will beep twice and display the following message onscreen: “Crystalfontz CFA-635.” If the SRM has not been reinitialized, it will beep only once when powered up. The message “Crystalfontz CFA-635” will be displayed for only 10 to 15 seconds, then the following message will appear: “MEV – Appuyez sur une touche pour ouvrir une session.”

Instructions on how to reinitialize an SRM are given in the SRM User Guide (IN-577-V).

SRM status

The SRM status refers to its activation status.

An activated SRM records all transactions and stores all data. Bills can be produced along with reports, such as the Sommaire périodique des ventes (periodic sales summary).

A deactivated SRM will not record transactions, but retains all data already recorded. While it cannot be used to produce bills, it can be used to produce various reports, such as the periodic sales summary, but only for periods in which it was activated.

A reinitialized SRM contains no data. It can be sold to another person who can then have it activated in that person's name. Until the SRM has been activated, it cannot be used to produce bills or any of the various reports, including the periodic sales summary.

Owning an SRM

Once you acquire an SRM, it becomes your property. You must therefore:

  • safeguard and protect it;
  • leave the security seal intact;
  • maintain it in proper working order;
  • make sure that it is always accessible and that information can be extracted for inspection purposes.

Please notify us if the SRM is broken or stolen or if the security seal is damaged.

SRM warranty

The SRM is covered by a 5-year transferable warranty provided by the supplier, IBM Canada. The warranty begins on the date the SRM is first activated. However, it does not cover the work time and travel expenses charged by the installer to deactivate a defective SRM or to activate a replacement SRM.

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