My Account for Individuals
My Account is a personalized space where you can fulfill your tax obligations and manage your tax file online in a secure and confidential setting. It's the fastest way to get certain documents and information, such as your recent notices of assessment or confirmation of an accelerated refund.
Signing in
Before you can access My Account, you must confirm your identity using one of the following two options. After that, you can register or sign in.
This is the fastest and easiest way to access My Account if you do not have a clicSÉQUR account or a recent notice of assessment.
Using your financial institution (sign-in partner)
The first time you use a sign-in partner, you will have to follow the steps below:
- Click Access My Account below.
- Under “How to Authenticate,” click your financial institution's logo.
- Choose a language for the Interac® Registered sign-in service.
- Select your financial institution again.
- Sign in using your regular online banking credentials.
- Read and accept the Interac® Registered sign-in service terms and conditions.
- Provide the required information:
- your social insurance number;
- your date of birth;
- a temporary access code or the notice of assessment number from a notice of assessment issued for one of the last two taxation years in the last five years.
- Follow the instructions to register for My Account.
Need help?
If you need help accessing My Account through your financial institution (sign-in partner), you can:
You must be registered to use clicSÉQUR. If you are, you do not need a new clicSÉQUR account to use My Account. Click Access My Account below, log in to clicSÉQUR and follow the instructions to access My Account.
If you have forgotten your clicSÉQUR user code or password, you will have to confirm your identity again.
Using clicSÉQUR
Follow the steps below to register for clicSÉQUR:
- Click Access My Account below.
- Under “How to Authenticate,” click clicSÉQUR (Québec government's authentication service).
- In the New User box to the right of the screen, click Create an account.
- Choose an identifier.
- Enter your email address.
- Enter the code sent to your email.
- Choose your security questions and enter the answers.
- Read and accept the terms and conditions.
- Enter the following:
- your social insurance number;
- your date of birth;
- the notice of assessment number from a notice of assessment issued for one of the last two taxation years in the last five years.
- Confirm your identity and follow the instructions to sign up for My Account.
Need help?
If you already have a clicSÉQUR account and need help accessing My Account, click How to Sign in to My Account for Individuals Using a clicSÉQUR Account to watch the tutorial.
If you do not have a clicSÉQUR account and need help accessing My Account, click How to Register for My Account for Individuals Through clicSÉQUR (PDF – 168 KB).
To learn more about clicSÉQUR, click clicSÉQUR – Citoyens.
- View
- Current-year and previous-year returns
- Tax data
- Tax preparer download code
- Notices of assessment and confirmations of accelerated refunds
- Modify
- Income tax return
- Complete and file a simplified income tax return (only people who received an invitation can use the service)
- Statement of account
- View a statement
- Collection file
- View a file
- Online payment
- Make a payment on a financial institution's website
- Pre-authorized debit payment agreement
- View a file
- Propose a debit payment agreement
- Instalment payments
- View information
- Request a remittance slip
- Tax credit for childcare expenses
- Manage a file
- Apply for advance payments
- Work premium
- View a file
- Apply for advance payments
- Supplement to the work premium
- View a file
- Tax credit for caregivers
- View a file
- Apply for advance payments
- Modify advance payments
- Tax credit for home-support services for seniors
- View information
- Apply for advance payments
- Solidarity tax credit
- View a file
- Shelter allowance
- View a file
- Apply for the shelter allowance
- Consumption Tax Exemption for First Nations
- Register for the program
- Modify registration information or to replace the Attestation d'inscription issued to a First Nations member
- Assistance for essential workers
- View your Incentive Program to Retain Essential Workers Information (IPREW) file
- File
- View
- Request a statement of account for support payments
- View or revoke an authorization or a power of attorney
- Grant an authorization or a power of attorney
- Act on behalf of an individual
- Trusts
- Apply for a trust identification number
- Claim a financial asset
- Check the status of a claim
- File
- GST/HST and QST returns
- Dues returns for remunerated passenger transportation
- File
- Rebate application
- Prepare the RL-31 slip
- View the RL-31 slip
- Amend or cancel RL-31 slips
- Submit a requested document
- Submit an unrequested document
- View or modify
- Address
- Communication preferences
- Consent to online communications only
- Language of communication
- Phone
- Notifications
- Register for direct deposit
- Register for direct deposit of support payments
- View or change direct deposit information
- View or change direct deposit information for support payments
Your access to the online services and information in My Account is determined by:
- the tax credits you can claim or have claimed;
- your tax file;
- scheduled service outages.
You will get a notification on the My Account homepage whenever you have an unread message in your inbox (such as a payment notice or a notice of assessment).
Services available outside My Account
View the list of services available outside My Account to see which services you can use without signing in to My Account.
Conditions for use for My Account for individuals
To complete the registration process, you must accept the conditions for use for My Account for individuals.
Your responsibilities
Online transactions conducted using your identifier and password have all the legal effect of transactions carried out in accordance with written and signed instructions from you. This includes transactions carried out using the service that allows someone to act on your behalf.
You are responsible for making sure the information in your profile is up to date and accurate. We use the email addresses and phone numbers (for texts) on file at the time these communications are sent and cannot be held responsible for the use of incorrect or outdated contact information.
Communication with you
Your My Account includes a secure inbox where you will find messages from us related to the laws, programs, agreements and treaties we administer, apply and enforce.
To access your inbox, you must open a secure session by entering your identifier and password.
Email or text notifications
If you have given us your email address or a cell phone number that can receive text messages, we can send you an email or text notification in the event of a security incident (or potential incident) concerning your confidential information. When we send a notification, you will also receive a message in your secure inbox in My Account. You can unsubscribe from notifications or change your email and text communication preferences at any time in My Account or by contacting us.
Consent to receiving correspondence online only
You can consent to receiving all communications from us online in My Account whenever possible. Consent is valid until you revoke it; if you revoke it, we will send your correspondence by mail.
We will notify you using the email address in your profile each time a new message is sent to your My Account inbox.
In My Account, you can view documents such as your notice of assessment, your notice of determination for the solidarity tax credit and other documents related to your income tax return and benefits. In addition, you can view communications regarding the shelter allowance program or support payments.
Confidentiality of information
We protect the confidentiality of data and maintain security measures in accordance with our legal obligations.
Data preservation
All transaction data transmitted to us is stored in our data banks and constitutes proof of the transaction in the same way a paper document would.
Transaction data also includes a My Account access record.
Changes in conditions for use
We can modify the conditions governing the use of My Account at any time, without prior notice, by posting the new conditions on our website. You agree to consult the site periodically. By continuing to use My Account, you indicate that you accept the changes made by us.
Access to My Account
Access to My Account is not subject to a time limit.
We can suspend or revoke access to My Account at any time and without notice if there is reason to believe that the conditions for use have not been met or a fiscal law has been violated. This applies to both you or any individual acting on your behalf.
We can also suspend or revoke My Account access if the service remains unused for too long.
We can cancel My Account access if an event (such as death) changes the conditions under which you registered. You can cancel your My Account access at any time.
Accessing another person's My Account
In some situations, you can get access rights to another person's My Account by means of the service for allowing someone to act on another person's behalf. However, to use this service, the person must have granted you an authorization or general power of attorney.
The following can be used to grant an authorization or general power of attorney:
- Form MR-69-V, Authorization to Communicate Information or Power or Attorney, or a handwritten letter;
- A document establishing your right to access the person's My Account using the service allowing someone to act on another person's behalf, including:
- a notarial act
- a homologated incapacity mandate
- a judgment
- a will
Using the service, you will be able to view or modify some information in the person's tax file, based on whether you have an authorization or power of attorney. An authorization or power of attorney is valid indefinitely, unless an end date has been fixed.
A liquidator of a succession may be able to act on behalf of the deceased even if access rights have been deactivated due to death.
Availability of My Account online services
We can temporarily change or interrupt all or part of a My Account online service at any time, without notifying you in advance.
We can permanently change or interrupt all or part of a My Account online service with advance notice.
Links to other websites
Our website contains links to other sites. Providing these links does not mean that we approve the content of the sites in question or any connecting sites (relating to products, services or equipment, for example).
Legal system
Any dispute that may arise regarding an application for registration for My Account or the conditions for use of My Account is governed by Québec legislation. You acknowledge the jurisdiction and exclusive competence of the courts of Québec in this respect.