Accessibility

Telephone support

Accessibility policy

Icons related to accessibility

Checking accessibility

Telephone support

If you need help using our online services or fillable forms, please contact us at one of the following telephone numbers:

  • Québec City area: 418 659-6299
  • Montréal area: 514 864-6299
  • Elsewhere in Québec: 1 800 267-6299 (toll-free)

Persons with a hearing impairment

  • Montréal area: 514 873-4455
  • Elsewhere in Québec: 1 800 361-3795 (toll-free)

Accessibility policy

We are fully aware of the issues associated with Web accessibility and of the importance of offering equal access to information to all taxpayers. Accordingly, we have improved the accessibility of our website and brought it into compliance with the Québec government's Web accessibility standards (available in French only).

Icons related to accessibility

We use a number of icons related to accessibility on our website.

Icon Description Use
Notice to persons with disabilities To indicate that an item presents a barrier to accessibility.
A new window will open To indicate that a new window will open when you click the link with this icon next to it.
High-contrast style sheet An icon that may be clicked to display dark text on a light background. The visual impact of display elements is also toned down.
Reverse high-contrast style sheet An icon that may be clicked to display light text on a dark background.
Default style sheet An icon that may be clicked to display the pages of the website with the default style after displaying them with a high-contrast style.

Checking accessibility

We used the following tools to ensure our website complies with the Web accessibility standards adopted by the Québec government:

  • NonVisual Desktop Access (NVDA), version 2013.1
  • Firefox, version 15
Last Updated: 2014-04-17