Responsibilities of Software Users and Developers 

Users

Software users are responsible for:

  • knowing the conditions for use of the software 
  • properly using the most recent version of the software (with the exception of sales recording systems)
  • providing accurate and complete information when they file documents using the software
Note

Users should contact the software developer to find out the conditions for use of the software and to obtain technical support regarding any problems they may have with the software.

Developers

Software developers are responsible for:

  • providing technical support to software users 
  • providing users with all the information they need to use the software 
  • indicating, on the software box or on their website, which returns and forms can be filed using the software 
  • indicating, on the software box or on their website, that software users are responsible for providing accurate and complete information when they file documents using the software 
  • making sure the software cannot alter data 
  • making sure the software has no programming errors that could affect the calculation of the income tax and contributions payable 
  • making sure the documents that can be filed using the software meet our requirements
Note

Revenu Québec cannot be held accountable for any programming errors that affect the calculation of the income tax and contributions payable.

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