Filing a complaint

Frequently asked questions:

Didn't find what you were looking for? Do you want to file a complaint? We can help!

By telephone

Québec City:
418 652-6159
1 800 827-6159 (toll-free)

Persons with a hearing impairment

514 873-4455
1 800 361-3795 (toll-free)

Hours of availability for telephone service

Monday to Friday:
8:30 a.m. to noon
1:00 p.m. to 4:30 p.m.

See the list of holidays to find out when our client services are closed.

By fax

Québec City:
418 577-5053
1 866 680-1860 (toll-free)

By mail

Bureau de la protection des droits de la clientèle 
Revenu Québec
3800, rue de Marly, secteur 3-4-5
Québec (Québec)  G1X 4A5

By secure email

Last Updated: