Filing a complaint
Frequently asked questions:
- What steps should I take before filing a complaint?
- What information should I give for my complaint to be processed as quickly as possible?
Didn't find what you were looking for? Do you want to file a complaint? We can help!
Persons with a hearing impairment
Hours of availability for telephone service
1:00 p.m. to 4:30 p.m.
See the list of holidays to find out when our client services are closed.
Bureau de la protection des droits de la clientèle
3800, rue de Marly, secteur 3-4-5
Québec (Québec) G1X 4A5
By secure email