General Information – Individuals

Frequently asked questions:

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By telephone

Important

Before accessing your file, we will confirm your identity in order to preserve the confidentiality of the information it contains.

Please have two of the following documents on hand when you call:

  • Your income tax return for the current year;
  • Your income tax return for the previous year;
  • One of your notices of assessment;
  • One of your notices of determination.
Telephone numbers and service hours by subject
  • General information
  • Income tax
  • Your tax file
  • Change of address
  • Notice of assessment
  • Direct deposit
  • Additional subsidized childcare contribution
  • RénoVert tax credit
  • Etc.
  • Solidarity tax credit and RL-31 slips
  • Tax credit for childcare expenses
  • Tax credit for home-support services for seniors
  • Shelter allowance program
  • Work premium, adapted work premium and supplement to the work premium
  • Support payments
  • Québec education savings incentive
Québec City 418 659-6299 Québec City 418 266-1016
Montréal 514 864-6299 Montréal 514 940-1481
Elsewhere in Canada or the United States 1 800 267-6299 (toll-free) Elsewhere in Canada or the United States 1 855 291-6467 (toll-free)
Service hours Monday to Friday:
8:30 a.m. to 4:30 p.m.
Service hours Monday to Friday:
8:30 a.m. to 4:30 p.m.
Persons with a hearing impairment
Montréal 514 873-4455
Elsewhere 1 800 361-3795 (toll-free)

See the list of holidays to find out when our client services are closed.

By mail

Montréal, Laval, Laurentides, Lanaudière and Montérégie:
Direction principale des relations avec la clientèle des particuliers
Revenu Québec
C. P. 3000, succursale Place-Desjardins
Montréal (Québec)  H5B 1A4
Québec City and other regions:
Direction principale des relations avec la clientèle des particuliers
Revenu Québec
3800, rue de Marly
Québec (Québec)  G1X 4A5

By secure email

At our office

170, rue de l'Hôtel-de-Ville, 6e étage
Gatineau (Québec)

Map Gatineau

Monday to Friday: 10:00 a.m. to 4:30 p.m.

5, Place-Laval, bureau 147
Laval (Québec)

Map Laval

Monday to Friday: 10:00 a.m. to 4:30 p.m.

Place-Longueuil
825, rue Saint-Laurent Ouest
Longueuil (Québec) 

Map Longueuil

Monday to Friday: 10:00 a.m. to 4:30 p.m.

Complexe Desjardins
Tour Nord, basilaire 1
150, rue Sainte-Catherine Ouest 
Montréal (Québec)

Map Montréal (centre)

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.

Wednesday: 10:00 a.m. to 4:30 p.m.

Village olympique, pyramide Est, bureau 4000
5199, rue Sherbrooke Est
Montréal (Québec) 

Map Montréal (est)

Monday to Friday: 10:00 a.m. to 4:30 p.m.

Les Galeries Saint-Laurent
2215, boulevard Marcel-Laurin
Saint-Laurent (Québec) 

Map Montréal (ouest)

Monday to Friday: 10:00 a.m. to 4:30 p.m.

Édifice Les façades de la gare, bureau 045
400, boulevard Jean-Lesage
Québec (Québec)

Map Québec

Monday to Friday: 10:00 a.m. to 4:30 p.m.

3800, rue de Marly
Québec (Québec) 

Map Québec (Sainte-Foy)

Monday to Friday: 10:00 a.m. to 4:30 p.m.

212, avenue Belzile, bureau 250
Rimouski (Québec) 

Map Rimouski

Monday to Friday: 10:00 a.m. to 4:30 p.m.

19, rue Perreault Ouest, RC
Rouyn-Noranda (Québec)

Map Rouyn-Noranda

Monday to Friday: 10:00 a.m. to 4:30 p.m.

1920, boulevard Mellon
Jonquière (Québec) 

Map Saguenay

Monday to Friday: 10:00 a.m. to 4:30 p.m.

855, boulevard Industriel
Saint-Jean-sur-Richelieu (Québec)

Map Saint-Jean-sur-Richelieu

Monday to Friday: 10:00 a.m. to 4:30 p.m.

391, avenue Brochu, bureau 1.02
Sept-Îles (Québec)

Map Sept-Îles

Monday to Friday: 10:00 a.m. to 4:30 p.m.

2665, rue King Ouest, 4e étage
Sherbrooke (Québec)

Map Sherbrooke

Monday to Friday: 10:00 a.m. to 4:30 p.m.

101, rue du Roi
Sorel-Tracy (Québec)

Map Sorel-Tracy

Monday to Friday: 10:00 a.m. to 4:30 p.m.

225, rue des Forges, bureau 400
Trois-Rivières (Québec)

Map Trois-Rivières

Monday to Friday: 10:00 a.m. to 4:30 p.m.

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