Conditions for Use – My Account
(version 2011-11-P2)
The individual's responsibilities
Online transactions conducted by means of a user code and password have all the legal effect of transactions carried out in accordance with instructions given in writing and signed by the individual.
Communication with individuals
Revenu Québec provides a special mailbox in My Account for each person with a user code and places in the box messages related to the laws, programs, agreements or treaties administered, applied or enforced by Revenu Québec. The mailbox is the user's active address where Revenu Québec will place communications.
Users can access the mailbox and retrieve their messages only during secure transactions initiated by entering their user code and password.
Confidentiality of information
Revenu Québec protects the confidentiality of the data transmitted, and maintains security measures in accordance with its legal obligations in this area.
Data preservation
All transaction data transmitted to Revenu Québec is stored in its data banks and constitutes proof of the transaction in the same way a paper document would.
The Internet transaction data also includes a record of accesses to My Account.
Changes in conditions for use
Revenu Québec may modify the conditions governing the use of My Account at any time, without prior notice, by posting the new conditions on its website. Users agree to consult the site periodically. By continuing to use My Account, users indicate that they accept the changes made by Revenu Québec.
Access to My Account
Access to My Account is not subject to a time limit.
Revenu Québec may suspend or revoke access to My Account at any time and without notice. Access to My Account may therefore be denied at any time, as when there is reason to believe that not all conditions for use have been met or a fiscal law has been violated.
Revenu Québec can also suspend or revoke My Account access if the service remains unused for too long.
Revenu Québec may cancel My Account access where an event (bankruptcy, owner's death, etc.) changes the conditions under which the user was registered. Users may cancel their My Account access at any time.
Availability of My Account online services
Revenu Québec reserves the right to temporarily change or interrupt all or a portion of a My Account online service at any time, without advance notice to the user.
Revenu Québec reserves the right to permanently change or interrupt all or a portion of a My Account online service, after giving advance notice to the user.
Links to other websites
Revenu Québec's website provides links to other sites. This access does not mean that Revenu Québec approves the content of the sites in question or any connecting sites (relating to products, services or equipment, for example).
Legal system
Any dispute that may arise regarding an application for registration for My Account or the conditions for use of My Account is governed by Québec legislation. The user acknowledges the jurisdiction and exclusive competence of the courts of Québec in this respect.