FAQ

Income tax return

• How can I change my return?
• Where can I find information on tax-related legislation? 
• How much time do I have to make changes to my income tax returns from previous years in order to claim deductions or credits?
• I did not file my income tax return online. Can I still obtain a copy of my notice of assessment online?
• How long must I keep my income tax returns and supporting documents from previous years?

Payment or refund

• How do I sign up for direct deposit?
• How do I make payments?
• When is interest calculated on a balance due?
• Can I have the penalties and interest I must pay cancelled?
• Can I make instalment payments online?
• When do I have to make instalment payments?

Program for Administering the Fuel Tax Exemption for Indians

• What is the Program for Administering the Fuel Tax Exemption for Indians?

Solidarity tax credit

• What requirements must I meet to be able to claim the solidarity tax credit?
• How do I register for direct deposit?
• How often will I receive solidarity tax credit payments?
• How do I claim the solidarity tax credit?

Tax credit for home-support services for seniors

• How can I claim the tax credit for home-support services for seniors?
  
• How do I authorize someone to act on my behalf?
• How do I apply for advance payments of the tax credit for home-support services for seniors?

Tax credit for childcare expenses

• Am I entitled to the tax credit for childcare expenses?
• To which rate of the tax credit for childcare expenses am I entitled?
• On what dates are advance payments of the tax credit for childcare expenses made?
• How do I apply for advance payments of the tax credit for childcare expenses?
• What is the deadline to apply for advance payments of the tax credit for childcare expenses?

Work premium

• How do I apply for advance payments of the supplement to the work premium?
• On what dates are advance payments of the work premium made?
• How do I apply for advance payments of the work premium?

Other programs and credits

• How do I sign up for the shelter allowance program?

Online services

• How do I get my access code? 
• Is my computer properly configured to work with online services?
• Do I have to clear the cache memory (temporary files) from my browser? 

NetFile Québec - Preparers

• How do I change my address in my file?

NetFile Québec - Individuals

• When can I file my return with NetFile Québec?

Addresses

• How can I change my address?